Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daniel Mejia

Smithfield

Summary

Dynamic professional with a proven track record at Kroger, excelling in customer service and problem resolution. Recognized for exceptional communication and teamwork skills, I effectively trained new staff and enhanced operational efficiency. Adept at multitasking and maintaining attention to detail, I consistently contributed to a positive shopping experience and increased customer satisfaction.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shred Utility

Schreiber
06.2023 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Home Clerk

Kroger
07.2018 - 06.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and problem resolution to enhance service satisfaction.
  • Maintained accurate inventory levels through regular stock checks and organization.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Trained new employees on operational procedures and customer service standards.
  • Implemented promotional displays to drive sales and improve product visibility.
  • Monitored store cleanliness and safety compliance to create a welcoming environment.
  • Executed daily cash handling procedures, ensuring accuracy in financial transactions.
  • Ensured smooth daily operations by effectively prioritizing tasks based on urgency or importance level.
  • Facilitated timely completion of projects by proactively identifying potential roadblocks and providing solutions.
  • Contributed to a positive work environment by maintaining professional communication with colleagues and supervisors.
  • Improved workplace efficiency by training new staff members on office protocols and best practices.
  • Achieved successful conflict resolution among team members through tactful communication skills.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Would help with day to day forklift operations and stockroom operations

Education

Bachelor Of Communications - Multimedia Journalism

Weber State University
Ogden, UT

Skills

  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management

Certification

Forklift certified

Languages

Spanish
Native or Bilingual

Timeline

Shred Utility

Schreiber
06.2023 - 10.2024

Home Clerk

Kroger
07.2018 - 06.2023

Bachelor Of Communications - Multimedia Journalism

Weber State University