Daniel Melendrez
Perris,CA
Summary
Adept at boosting customer retention and fostering cultural awareness, my tenure at Val Verde Unified School District showcased my ability to adapt teaching strategies and manage facilities maintenance with professionalism. Skilled in HVAC repair and effective communication, I excel in environments requiring analytical thinking and problem-solving aptitude, significantly enhancing operational efficiency and educational outcomes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Bilingual Instructional Aide
Val Verde Unified School District
03.2022 - Current
- Coordinated with school counselors to identify additional resources for at-risk or underperforming bilingual students.
- Organized multicultural events to promote cultural awareness within the school community.
- Adapted teaching approaches based on individual student needs, leading to improved learning outcomes.
- Operated and cared for instructional and audio-visual equipment used in classroom.
- Assisted with planning and preparing educational materials and activities and maintained individual student communication devices and books.
Maintenance Manager
Equity Residential Properties
06.2009 - 06.2021
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Followed through with client requests to resolve problems.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Took ownership of customer issues and followed problems through to resolution.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Researched and corrected customer concerns to promote company loyalty.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintenance Technician
MG Property Group
01.2008 - 01.2009
- Followed safety protocols to minimize workplace accidents.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Maintenance Technician III
Archstone Smith
01.2003 - 01.2008
- Followed safety protocols to minimize workplace accidents.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
Bachelor of Science - Business Administration And Management
Grand Canyon University
Phoenix, AZ11.2025
Associate of Science - Business Administration And Management
Moreno Valley College
Moreno Valley, CA06.2023
High School Diploma -
Warren High School
Downey, CA06.1998
Skills
- Teaching strategies
- Professionalism and Ethics
- Parent-teacher collaboration
- Creativity and Innovation
- Work Order Management
- Safety Protocols
- Staff Management
- Employee Scheduling
- Facilities Maintenance
- Excellent Communication
- Decision-Making
- Effective Communication
- Problem-solving aptitude
- Employee Motivation
- Analytical Thinking
- Employee Safety Training
- Quality Assurance
- HVAC Repair
- Plumbing
- Multitasking
- Performance Evaluations
- Word Processing
- Vendor Relationship Management
Certification
Certified as CPO (Certified as {Pool and Spa Operator).
Certified in HVAC
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Instructional Aide
Val Verde Unified School District
03.2022 - Current
Maintenance Manager
Equity Residential Properties
06.2009 - 06.2021
Maintenance Technician
MG Property Group
01.2008 - 01.2009
Maintenance Technician III
Archstone Smith
01.2003 - 01.2008
Bachelor of Science - Business Administration And Management
Grand Canyon University
Associate of Science - Business Administration And Management
Moreno Valley College
High School Diploma -
Warren High School
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