Daniel Melgarejo
Fallbrook,CA
Summary
Dynamic grocery associate with proven expertise at Win Dixie in optimizing staffing and enhancing customer satisfaction. Skilled in sales promotion and teamwork, I successfully implemented marketing strategies that increased brand awareness. Committed to cleanliness and product rotation, I foster a collaborative environment that drives efficiency and improves service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Grocery Associate
Win Dixie
05.2024 - 06.2025
- Conducted regular performance evaluations for server staff, identifying areas for improvement and growth opportunities.
- Coordinated shift schedules to optimize staffing levels during peak hours while minimizing labor costs.
- Championed teamwork among the server staff, creating a supportive work environment that encouraged collaboration and efficiency improvements.
- Assisted in the development of marketing efforts, such as social media campaigns or local promotions, to drive increased business and brand awareness.
Server/ Assistant Manager
Mi Pueblo Food Center
06.2021 - 08.2024
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Implemented sanitation protocols to maintain a clean and safe environment for both employees and guests.
- Maintained a high level of product knowledge by consistently staying up-to-date on menu offerings and ingredients used in dishes.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Reduced wait times with effective table management strategies, enhancing customer experience.
Cook
East Coast Wings
09.2023 - 04.2024
- Enhanced customer satisfaction by ensuring prompt and courteous service from the server team.
- Collaborated with other managers to develop and implement special promotions, boosting restaurant sales.
- Streamlined communication between kitchen staff and servers for improved order accuracy and timeliness.
- Worked closely with the chef on optimizing menu offerings based on guest feedback trends, leading to higher overall satisfaction scores.
- Facilitated pre-shift meetings to communicate menu changes, specials, or other pertinent information to the server team effectively.
- Introduced new upselling techniques that led to increased average ticket value without sacrificing customer satisfaction rates.
Education
EKG -
Mcfather
Broward FL01.2025
High School Diploma -
Ragsdale High School
Jamestown, NC06.2021
Skills
- Punctuality
- Shelf stocking
- Cleanliness maintenance
- Product rotation
- Stock management
- Store layout
- Sales promotion
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Attention to detail
- Cleaning and sanitizing
Certification
EKG
Languages
Spanish
Professional Working
Timeline
Grocery Associate
Win Dixie
05.2024 - 06.2025
Cook
East Coast Wings
09.2023 - 04.2024
Server/ Assistant Manager
Mi Pueblo Food Center
06.2021 - 08.2024
EKG -
Mcfather
High School Diploma -
Ragsdale High School