Daniel Mendez
Tampa,FL
Summary
Enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution.
Overview
2
2
years of professional experience
Work History
Book Seller
Books-A-Million
09.2022 - 08.2023
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Collaborated with other staff to support smooth daily operations.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Assisted customers with locating books and other materials in store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Developed and implemented creative strategies to improve customer satisfaction.
Crew Member
Dunkin Donuts
06.2021 - 02.2022
- Worked front counter
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Bachelor of Arts - English
University of South Florida
Tampa, FL06.2026
High School Diploma -
Cypress Bay High School
Weston, FL06.2022
Skills
- Merchandise Displays
- Lead Conversion
- Inventory Tracking
- Inventory Management
- Product Recommendations
- Loyalty Program Promotion
- Customer Assistance
- Creative Thinking
- Team Cooperation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Japanese
Elementary
Tabletop Game Development
In my spare time I enjoy developing custom supplements for tabletop game systems such as Dungeons & Dragons. When finished I share these works with friends, and occasionally show them off on online community forums.
Additional Information
For a Reference Please Call - Sandie Abramson (954)845-0862
Timeline
Book Seller
Books-A-Million
09.2022 - 08.2023
Crew Member
Dunkin Donuts
06.2021 - 02.2022
Bachelor of Arts - English
University of South Florida
High School Diploma -
Cypress Bay High School