Junior Technician
Mountain Development Corporation
05.2023 - Current
- Improved customer satisfaction by providing timely and effective technical support.
- Used ticketing system to maintain accurate records of completed and pending jobs.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Mentored junior technicians in maintenance, repair, and reporting duties.