Leilah Malone
Spring Valley,CA
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in professional environment. Excellent time management and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to learn new skills from dynamic team and bring value through customer service experience. Tech-savvy and computer literate individual familiar with various computer programs. Proficient in office operations in a professional setting.
Overview
4
4
years of professional experience
Work History
Clerk
Book Off
06.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Data Entry Assistant - Admissions
California State University San Marcos
10.2021 - 05.2024
- Scanned documents and saved in database to keep records of essential organizational information.
- Enhanced data accuracy by meticulously reviewing and correcting errors in various documents.
- Maintained timely and accurate data entry, contributing to an organized and efficient workflow.
- Assisted in the implementation of a new database system, leading to more efficient data storage and retrieval processes.
- Facilitated accurate reporting by regularly updating records within designated databases or software programs.
Volunteer
Mcgill School Of Success
10.2023 - 11.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Organized and supervised an art club for students.
- Worked with staff to help maintain a positive environment where students could be free to express themselves through art.
- Provided fingerprinting via Life Scan for background check.
Crew Member
McDonalds
11.2020 - 07.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
San Diego High School
San Diego, CA06.2021
Skills
- Excellent Customer Service Skills
- Strong Organizational Skills
- Adaptive
- Conflict Resolution
- Goal Oriented
- Fast Typing Speed
- Accuracy and Attention to Detail
- Deadline-oriented
- Data Entry Techniques
- Error Detection and Correction
Timeline
Clerk
Book Off
06.2024 - Current
Volunteer
Mcgill School Of Success
10.2023 - 11.2023
Data Entry Assistant - Admissions
California State University San Marcos
10.2021 - 05.2024
Crew Member
McDonalds
11.2020 - 07.2021
High School Diploma -
San Diego High School
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