Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Messer

Las Vegas,NV

Summary

Decorated military professional effective at leading teams to accomplish ambitious goals. Over 25 years of diverse work experience in leadership and management, medical care, health care administration, and program management. Expertise in training, counseling and evaluations, staff improvement, and regulatory compliance.


US Navy Veteran - Retired Chief Petty Officer - Served 4/1994 - 11/2014.

Overview

15
15
years of professional experience

Work History

Health Facilities Inspector-2

State Of Nevada, Bureau Of Disability Adjudication
04.2019 - 05.2022

● Completed initial licensure and periodic inspections of health care facilities to ensure compliance with federal, state, and local regulations.

● Researched, interpreted, and applied federal, state, local, and tribal laws, statutes, and regulations to ensure compliance with national fire, life safety, and construction codes, and Center for Medicare & Medicaid Services requirements.

● Assessed the seriousness of deficiencies and determined enforcement or other actions to be taken.

● Provided verbal and written reports of findings to health care facility administrators, supervisory, and executive level staff. Organized materials and processes to achieve desired objectives.

● Interviewed residents and staff effectively to obtain needed information.

Immigration Services Officer

U.S. Citizenship and Immigration Services, USCIS
10.2017 - 01.2019

● Conducted triage of applicants appearing for interviews and appointments to determine the appropriate level of assistance required.

● Provided customer service and technical assistance over all US Citizenship and Immigration applications to customers and attorney representatives requesting assistance via appointment, telephone, and written correspondence.

● Adjudicated complex and highly sensitive applications to include applications for citizenship, naturalization, and immigration benefits.

● Researched, interpreted, and applied appropriate statutes, regulations and precedent decisions to make adjudicative decisions.

● Interviewed petitioners and beneficiaries to elicit statements, assess credibility, and analyze information to identify facts that form the basis for decisions concerning eligibility for immigration benefits.

● Reviewed all identity documentation and immigration forms for fraud, completeness, and accuracy to determine authenticity.

● Conducted security checks and provided information to federal law enforcement agencies to identify individuals ineligible for immigration benefits based on national security concerns.

● Used various electronic systems to verify established data points, make decisions, determine the appropriate level for adjudicative review, and update databases with applicant information and decisions.

● Coordinated naturalization oath ceremonies with federal court. Provided screening of applicants, program direction, and led administrative and judicial naturalization ceremonies

Intermediate Care Technician

Department of Veteran Affairs
03.2016 - 10.2017

● Performed high-level customer service during check-in, triage, treatment, and discharge of acute and emergent patients.

● Interviewed patients to obtain medical information, weight and height measurements, vital signs, and visual acuity.

● Performed standard 12-lead EKGs.

● Accurately documented all elements of nursing assessment,treatments, medications, discharge instructions, and follow-up care.

● Performed venipuncture and ensured proper collection, labeling,handling, and delivery of blood specimens to the lab.

● Inserted peripheral IVs and administered non-medication IV fluids

● Performed procedures such as urinary catheter insertion, enemas, ear irrigation, suture removal, wound care, dressing, and splinting.

● Administered oxygen, basic IV fluids, and nebulizer medications.

● Cleaned, maintained, and restocked treatment areas.

● Safely transported patients by wheelchair, stretcher or bed to other units.

● Member of hospital "Rapid Response" and "Code Blue" response teams. Expertly provided cardiopulmonary resuscitation, advanced cardiac life support, and rapid patient transportation.

● Recognized expert in Preventive Management of Disruptive Behavior.Active participant on VA "Code Grey" (Disruptive Patient) Response team. Hand-selected as PMDB Level I-IV trainer.

Disability Adjudicator

State of Nevada, Bureau of Disability Adjudication
09.2014 - 03.2016

● Adjudicated complex applications for Social Security disability claims.

● Communicated with claimants, legal representatives, and medical treatment facilities to develop and obtain necessary medical, legal, and administrative evidence.

● Interviewed applicants to elicit statements, assess credibility, and analyzed evidence to form a basis for decisions concerning eligibility for benefits.

● Reviewed medical records, legal documents, and administrative evidence in order to make determinations for entitlement and eligibility for Social Security disability benefits.

● Determined the need for consultative examinations based on review of medical records. Scheduled all appointments and transportation for claimants requiring examinations.

● Researched, interpreted, and applied appropriate Federal and state laws, statutes, and regulations to make adjudicative decisions.

● Effectively developed case files and reports to support claim decisions.

● Managed an annual caseload of over 450 claims while providing a claim closure rate of over 95% (Organizational average is 90%).

Senior Enlisted Leader (Multi-Department Manager)

United States Navy, Naval Hospital Yokosuka, Japan
06.2011 - 09.2014

● Leading Chief Petty Officer (Manager), Emergency Department, US Naval Hospital, Japan (01/2014 - 09/2014

Directly led and managed 21 military and 10 auxiliary personnel in the daily operations of a 7-bed emergency department and 2 remote clinics that provided ambulance service and 24-hour access to care to 22,000 beneficiaries throughout Japan.


● Senior Enlisted Advisor (Executive Leader), Director of Nursing Services, US Naval Hospital, Japan (01/2013 - 12/2013)

Directly led and managed 32 enlisted military, 24 officers, and 5 civilian personnel in the daily operations of a 28-bed multi-service inpatient unit, 5 bed intensive care unit, and 25-bed maternal-infant unit that provided inpatient, obstetric, and post-surgical care to 11,000 patients annually.


● Deployed in support of Operation Enduring Freedom, Camp Dwyer, Afghanistan (1/2012 - 12/2012).


● Leading Chief Petty Officer (Manager), Directorate for Nursing Services, US Naval Hospital, Japan (7/2011 - 12/2011).

Directly led and managed 42 enlisted personnel that provided medical and administrative support to a staff of 38 medical officers and directed access to care to 25,000 beneficiaries.


● Evaluated, determined and adjusted staffing needs and effectively provided administrative and medical support to physician and nursing staff.
● Completed staffing schedules and coordinated human resources across multiple departments. Coordinated leave and personnel schedules to mitigate possible shortfalls and ensure proper manning levels.

● Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.

● Conducted staff performance appraisals, disciplinary counseling, and provided mediation for conflict resolution for staff members. Advised staff on grievance procedures in accordance with military and federal law.

● Appropriately delegated duties that allowed for subordinate growth, teamwork, and promotion.
● Managed all departmental correspondence. Screened administrative documents for accuracy and completeness to ensure prompt processing of all official departmental and staff administrative requirements.

● Effectively managed a $52,000 quarterly budget and was directly responsible for the procurement, inventory, and maintenance of $1.65 million of equipment essential to safe and effective patient care. ● Forecasted budgetary requirements, executed supply transactions, and allocated resources in support of multiple medical clinics and departments.

● Maintained staff training program. Scheduled training, compiled statistics, maintained files, and conducted periodic reporting to executive leadership ensuring 100% compliance with Joint Commission and Navy Medicine Standards.
● Utilized fact-finding and problem analysis skills in order to develop concrete action plans to solve complex problems. Able to effectively plan and organize work schedules in order to meed departmental and executive-level deadlines.
● Gathered, analyzed, and presented facts to department heads and executive level leadership using effective and tactful communication skills. Provided daily brief of directorate operational issues to executive leadership.

Senior Enlisted Leader (Multi-Department Manager)

Combat Logistics Battalion 5, US Marine Corps
01.2012 - 12.2012

Directly led, managed, and supervised 29 enlisted personnel that provided health service and religious ministry support to 843 Marines. Mentored, advised, and assisted in the development of 2 junior Naval Officers and expeditiously integrated them into Fleet Marine Force operations in support of this short notice deployment.


● Managed high operational tempo, coordinating over 1,500 hours of medical coverage in support of 250 combat patrols that provided direct support to 1st Marine Division assets across 7 Forward Observation Bases.

● Coordinated patient care and tracking for over 1,200 patient encounters to include 10 in-theater and 3 out-of-theater medical evacuations ensuring all patients were referred to the appropriate level of care.

● Managed all medical and occupational health programs to include: physical examinations, screenings, tuberculosis/HIV testing, immunizations, industrial hygiene, and health administration.

● Ensured administrative procedures were accomplished in accordance with current directives, policies, and procedures.

● Conducted staff performance appraisals, and personnel counseling, and provided mediation to enlisted personnel in accordance with military and federal law.

● Implemented an innovative technical qualification program that resulted in 38 enlisted and officer staff achieving an unprecedented 100% fully qualified status for all Navy personnel onboard Camp Dwyer, Afghanistan.

● Provided daily health service support and operational briefs to senior leadership.

Independent Duty Corpsman /Medical Department Representative

United States Navy, USS SPRINGFIELD (SSN 761)
09.2007 - 06.2011

As the sole Medical Department Representative onboard a Los Angeles Class Fast Attack, Nuclear Powered Submarine, independently performed patient care and associated shipboard medical administrative and logistical duties in support of a 135-man crew.


● Performed diagnostic procedures, advanced first aid, basic life support, nursing and minor surgery procedures, basic clinical laboratory procedures, and routine/emergent health care.

● Rapidly Analyzed and responded to critical situations such as cardiovascular, abdominal and neurological in emergency situations.

● Readily Assessed, diagnosed, and treated male patients in a clinical setting.

● Served as the advisor to the Commanding Officer and Submarine Squadron leadership in all matters relating to the prevention and treatment of illness associated with the enclosed submarine environment, diving, and high-pressure conditions.

● Served as the Radiation Health Officer. Managed all medical and administrative aspects relative to personnel exposed to ionizing radiation. Directed and administered the personnel dosimetry and radiation health programs. Maintained and compiled radiation exposure records and reports. Completed dosimetry investigations when required by current national and naval regulation.

● Managed all medical, occupational health, and industrial hygiene programs, to include: physical examinations, tuberculosis control, HIV testing, immunizations, hearing/sight conservation, dental readiness, patient regulating, and health records.

● Effectively managed a $5000 quarterly budget and was directly responsible for the procurement, inventory, and maintenance of $350,000 of equipment essential to safe and effective patient care.

● Maintained the shipboard medical training program. Scheduled training, compiled training statistics, maintained files, conducted audits, and provided periodic reports to executive leadership.

● As the ship's administration officer, directly led 3 enlisted personnel in the daily operation of administrative and human resource functions to include accountability, pay, correspondence, and legal requirements for the crew.

Education

MBA - Business Administration

University of Phoenix
Tempe, AZ
09.2024

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
01.2019

Skills

● Regulatory Compliance

● Strong clinical judgment

● Clinic Management

● Program Management

● Health Care Administration

● Staff management

● Customer service

● Data collection and analysis

● Medical terminology knowledge

● MS Office Suite

● Communication

● People-oriented

● Training

Timeline

Health Facilities Inspector-2

State Of Nevada, Bureau Of Disability Adjudication
04.2019 - 05.2022

Immigration Services Officer

U.S. Citizenship and Immigration Services, USCIS
10.2017 - 01.2019

Intermediate Care Technician

Department of Veteran Affairs
03.2016 - 10.2017

Disability Adjudicator

State of Nevada, Bureau of Disability Adjudication
09.2014 - 03.2016

Senior Enlisted Leader (Multi-Department Manager)

Combat Logistics Battalion 5, US Marine Corps
01.2012 - 12.2012

Senior Enlisted Leader (Multi-Department Manager)

United States Navy, Naval Hospital Yokosuka, Japan
06.2011 - 09.2014

Independent Duty Corpsman /Medical Department Representative

United States Navy, USS SPRINGFIELD (SSN 761)
09.2007 - 06.2011

MBA - Business Administration

University of Phoenix

Bachelor of Science - Business Administration

University of Phoenix
Daniel Messer