Dynamic culinary professional with extensive experience at D'amico Hospitality, excelling in food preparation and team leadership. Proven ability to train staff effectively while maintaining high standards of quality and organization. Strong customer service skills and adept in managing catering events, ensuring seamless operations and exceptional guest experiences.
Opening the store. Basic morning prep work for a sandwich shop.
Slicing veggies and meat. and baking bread. Preparing any catering orders for the day. Taking into consideration orders coming in the day of so i can adjust my prep to accommodate for last minute catering.
Running our lunch rush with sandwich makers and delivery drivers. Holding a high level of consistency and speed.
Dealing first hand with any issues that might occur during service.
Hiring and maintaining a sound management team consisting of myself and two others. Making sure they are trained and set up to be successful everyday.
Hiring my entire staff and building a schedule around them. fixing and tweaking weekly to insure the store runs to its potential.
Training each staff member individually personally.
Dealing with write-ups and firing if necessary.
Making truck orders effectively to the projected sales for each week. Including in things that aren't going to projected in a rolling 4 week projection.
Doing inventory. Keeping cost of goods sold in a tight percentage window. Figuring out if something seems off weather it be a typing error, theft of a product or and issue with a delivery.
Keeping labor in that same tight percentage window. problem solving with management when necessary.
Keeping consistent and high scores with Jimmy Johns business coaches when store is visited. ie cleanliness, systems and procedures, recipes, uniform, paperwork and overall store and staff performance during business hours.
Food Safety Certified (current)
DOT license (current)