Daniel Mickulas

Responsible for monitoring personnel, shop readiness, and floor presentation, as well as sales, which involves interacting directly with guests, processing transactions, mitigating problems, answering guest inquiries about the numerous products and experiences available in Walt Disney World and providing excellent guest service to ensure positive experiences. Position also routinely requires the processing of large amounts of currency, reviewing discrepancies, as well as shop recovery.

• Navigated vessels through complex waterways, ensuring safety and compliance with maritime regulations.
• Provided excellent guest service with direct guest interaction often as the first and last guest contact.

• Greeted and ensured positive guest interactions at first point of contact with arriving guests.
• Monitored premises to ensure safety and security protocols were upheld consistently.
• Ensured guest and Team member safety through conversations, observations, and examination of situations.

• Retired as Commanding Officer, Intelligence Section, Internal Affairs Bureau. Responsible for highly confidential investigations and developing and maintaining liaisons with various federal, state, out-of-state, as well as local agencies and private corporations.
• Over nine (9) years supervising high level investigations of both criminal and internal allegations requiring strong judgement, innovativeness, discretion, and results oriented.
• Exceptional written and verbal skills. Routinely presented information to senior management.
• Worked effectively in fast-paced environments while understanding the need to control resources, budgets, and time constraints.