Daniel Middlebrook
Hendersonville,NC
Summary
Results-oriented Infrastructure Release and Deployment Manager with 10 years of experience in ITIL-based Release, Change, and Incident Management within regulated government environments. Specializes in operational risk mitigation, enterprise scheduling, and compliance governance. Facilitates planning and coordination of hardware and software releases, leading cross-functional teams to ensure continuity of mission-critical services.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Infrastructure Release and Deployment Process Manager
Peraton
Dallas, TX
02.2016 - Current
- Serve as Release Process Manager for Treasury Web Application Infrastructure (TWAI) supporting Federal Reserve systems.
- Create, Plan, schedule, and coordinate enterprise infrastructure releases across secure federal environments, in support of regular maintenance, systems hardening, as well as building new infrastructure and components.
- Collaboration with Build teams, Architects, Engineers, and Operational technical capabilities to review Detailed Level Designs for new Infrastructure hardware, software products, and technologies. Identification and resolution of technical design prior to implementation.
- Facilitate weekly Infrastructure Release & Review Board meetings to align stakeholders and ensure quorum-based review and approval.
- Serve as voting member on Change Advisory Board (CAB), validating Request for Change (RFC) alignment with release milestones and operational controls.
- Conduct risk, impact, and dependency assessments for infrastructure and platform changes.
- Maintain enterprise release calendars across Remedy, ServiceNow, and Confluence platforms.
- Enforce 24-month advanced OS patching schedules in accordance with operational and security requirements.
- Own and maintain enterprise Release Plan documentation; conduct structured review sessions with technical and business stakeholders.
- Provide Release process training to project managers, Unix/Linux/Windows administrators, and InfoSec teams.
- Maintain full audit-ready documentation in SharePoint repositories.
- Participate in annual (10 years) internal and external ISO 20000-1 audits with zero findings.
- Formerly Perspecta, DXC Technology, HPE - Contracted to Federal Reserve
Incident Manager
Hewlett Packard Enterprise
Dallas, TX
04.2014 - 02.2016
- Contracted to Federal Reserve
Education
Alvin Community College
Alvin, TXHigh school or equivalent -
Eastside High School
Greenville, SCSkills
- Infrastructure Release Management
- Release scheduling
- Deployment scheduling
- ITIL Change Management
- Impact risk assessment
- Incident resolution
- ISO 20000-1 compliance
- ServiceNow and BMC Remedy
- Change Advisory Board
- Project oversight
- Federal systems operations expertise
- Process enhancement
- Collaboration tools: Confluence and SharePoint
- Stakeholder communication
- Can-do attitude
Certification
- ITIL Foundation v3
- AWS Cloud Practitioner (In Progress)
- PMP Bootcamp (complete)
- Scrum Master PSM I (In Progress)
Clearance
Public Trust Clearance
Timeline
Infrastructure Release and Deployment Process Manager
Peraton
02.2016 - Current
Incident Manager
Hewlett Packard Enterprise
04.2014 - 02.2016
Alvin Community College
High school or equivalent -
Eastside High School