Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Mier

Fort Worth

Summary

Reliable and dedicated fulfillment expert offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Style Consultant/ Checkout Advocate/ General Merchandise Expert/ Presentation Expert/ Fulfillment Expert

Target
06.2019 - Current
  • Style Consultant- Maintain floor expectations by keeping up with cleanliness on both the floor and backroom, exceptional guest service skills, pushing out new products according to presentation planograms, and training new hires
  • Checkout advocate- Provide guests with a positive product checkout experience by asking them about their shopping experience, attention to detail to bagging items, and offering circle deals and Target Credit Card savings
  • General Merchandise Expert- Pushing out and restocking products, ensuring accuracy to floor inventory counts, maintaining backroom health standards, and improving guest shopping experience with friendly guest interactions
  • Presentation Expert- Utilize attention to detail skills by setting up new planograms, work with team leads and executive team leads in assisting with visual merchandising guides to drive up sales, perform inventory backroom audits ensuring 100% accuracy as well as price audits, perform product revisions and transitions
  • Fulfillment Expert- Utilize time management skills to pick out guest orders by practicing efficiency skills, accurate product picks, ensuring products are out of inventory by coordinating with designated business owners of the area and executive team leads, and training new hires

Front of House Employee/ Server/ To-Go

Red Robin
02.2019 - 08.2021
  • Front of House- Provide exceptional hospitality to guests by welcoming them with a friendly attitude, answering any questions they have, accommodating desires, and earning guest loyalty
  • Server- Assist and serve customers to ensure a great dine-in experience by ensuring order accuracy, friendly guest service for a positive experience, and utilizing time management
  • To-Go- Write down To-Go orders and prep them alongside third parties such as Uber Eats and DoorDash and deliver orders to guests or third-party vehicles ensuring accuracy

Sales/Customer Service Associate

JCPenney
07.2017 - 02.2019
  • Sales- Assist guests with their transactions and provide friendly consultation with any merchandise-related questions
  • Sales- Maintain sales floor standards and keep products well stocked
  • Customer Service Associate—Provide a friendly checkout experience throughout the transaction, knowledge of ongoing sales and deals, and drive up JCPenney credit card sales by communicating the benefits to the guest and gaining guest loyalty for the company
  • Performed daily opening cash register procedures ensuring 100% accuracy at the start of each shift
  • Completed end-of-day cash handling procedures by collecting receipts, balancing registers, and closing out tills

Education

Bachelors in Family & Consumer Sciences (B.S.F.C.S.) - Consumer Affairs (Personal Financial Management Concentration), Business Management

Texas State University
San Marcos, TX
08.2020 - 08.2025

Core Curriculum Classes - undefined

Tarrant County College
Fort Worth, TX
08.2019 - 05.2020

Skills

  • Fluent in both English and Spanish
  • Business computer applications
  • Proficient in Microsoft Word, Powerpoint, and Excel
  • Team-building skills
  • Collaborative problem solving
  • Client relationship building
  • Brand awareness
  • Money handling
  • Branding

Certification

eCornell - Accounting Certification, 09/01/24, Cohort-based professional certificate program with instructor-graded activities and applied projects., Foundations of Financial Statements, Accruals and Cash Flows, Sales Accounting, Investments, Capital, and Financial Forecasting

Timeline

Bachelors in Family & Consumer Sciences (B.S.F.C.S.) - Consumer Affairs (Personal Financial Management Concentration), Business Management

Texas State University
08.2020 - 08.2025

Core Curriculum Classes - undefined

Tarrant County College
08.2019 - 05.2020

Style Consultant/ Checkout Advocate/ General Merchandise Expert/ Presentation Expert/ Fulfillment Expert

Target
06.2019 - Current

Front of House Employee/ Server/ To-Go

Red Robin
02.2019 - 08.2021

Sales/Customer Service Associate

JCPenney
07.2017 - 02.2019

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Daniel Mier