Daniel Mikolajczyk

• Developed and implemented sales strategies to increase product visibility and drive customer engagement.
• Trained and mentored team members on effective sales techniques and customer service best practices.
• Analyzed sales data to identify trends, adjusting strategies to meet evolving customer needs.
• Collaborated with marketing teams to create promotional campaigns that enhanced store traffic and sales performance.
• Monitored inventory levels, ensuring stock availability aligned with anticipated demand and seasonal trends.
• Conducted regular performance reviews, providing constructive feedback to improve individual and team productivity.
• Established strong relationships with customers, enhancing loyalty through personalized service experiences.
• Organized staff schedules effectively to maintain optimal coverage during peak sales periods and events.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Started as a Hardlines Team Lead in 2015, in 2018 promoted to Sales Manager for 4 years and 3 years Logistics Manager, I was responsible for all sales departments managing 4 team leads and up 25 sales associates, My daily routine was running all sales floor operations Firearm paperwork sign off, Training and development, scheduling, task assignments, and power of merchandising.

Logistics

Responsibilities were Fulfillment team, Receiving Team, and Merchandising Team.

Overseeing daily Fulfillment operations monitoring daily audits and on time shipments,

Make sure door to floor processing was done within 24hrs. Organization Merchandising Plan O Grams, Training and Teaching Team development.

• Assisted in daily operations, ensuring adherence to company policies and procedures.
• Coordinated team schedules, optimizing resource allocation for improved efficiency.
• Developed training materials, enhancing onboarding processes for new staff members.
• Managed inventory levels, implementing tracking systems to reduce discrepancies.
• Collaborated with department heads to streamline communication and workflow processes.
• Executed customer service initiatives, resolving client inquiries and fostering satisfaction.
• Analyzed team performance metrics, identifying areas for process improvement.
• Supported management in strategic planning sessions, contributing insights on operational challenges.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.

• Monitored employee performance for compliance with regulations and policies.
• Supervised field operations teams to complete projects within established timelines.
• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Resolved customer complaints to maintain satisfaction and loyalty.
• Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
• Met with customers to resolve issues and build productive relationships.
• Planned and scheduled field activities according to set timelines and order of operations.
• Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
• Kept teams on task to complete milestones on time.
• Evaluated performance and progress, and made proactive adjustments.
• Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
• Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
• Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
• Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
• Implemented safety protocols, significantly reducing workplace accidents.
• Conducted comprehensive site inspections to ensure compliance with regulatory standards.
• Developed safety protocols to minimize workplace accidents, fostering safer work environment.
• Boosted client satisfaction, consistently delivering projects that met quality standards and deadlines.
• Oversaw daily operations at site, keeping team production moving at optimal pace.
• Trained workers in proper methods, equipment operation and safety procedures.
• Inspected equipment and tools used for safe operation.
• Provided feedback to workers on job performance and safety procedures.
• Assisted in recruiting and hiring new construction and extraction workers.
• Sourced suppliers and purchased necessary materials for work.
• Supervised training of new construction and extraction workers on safety practices and procedures.

• Managed inventory levels, implementing tracking systems to reduce discrepancies.
• Executed customer service initiatives, resolving client inquiries and fostering satisfaction.
• Analyzed team performance metrics, identifying areas for process improvement.
• Supported management in strategic planning sessions, contributing insights on operational challenges.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Negotiated with suppliers to secure better pricing, reducing operational costs.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.