Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Daniel Miller

Tiffin,OH

Summary

Proven dedication and hard work propelled career at Cinemark, advancing from Team Member to General Manager. Fostered strong relationships with customers and staff, successfully leading team to surpass standards and achieve exceptional results. Effective management style significantly enhanced efficiency and productivity in daily operations, showcasing ability to drive success and achieve goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Team Member

AMC Theatres
12.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.

General Manager

Seneca Starvue
09.2024 - 10.2024
  • Involved with setting up the theater for the local group that came in after Cinemark left the Tiffin location (Helped with Projectors, Audio, POS systems, Logos etc)
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed training, schedules and other general day to day operations.

General Manager

Cinemark
03.2011 - 08.2024
  • Managed budgets and financial performance, monitoring revenue and expenses
  • Conducted periodic performance reviews to assess employee performance
  • Oversaw daily operations of business, ensuring efficiency and productivity
  • Managed customer experiences with close eye on team interactions, touchpoints and methods of engagement
  • Structured internal operations and outlined policies and procedures
  • Fostered positive relationships with customers, vendors, and staff members
  • Prepared team schedules with focus on maintaining optimal employee coverage for business needs

Skills

  • Project Management
  • Loss Prevention
  • Money handling
  • Customer Relationship Management
  • Staff Management
  • Performance Evaluations
  • Budgeting and Forecasting
  • P&L Management
  • Adaptability and Flexibility
  • Problem Solving
  • Complaint resolution
  • Inventory

Certification

  • ServSafe: Food Protection Manager Certification, 03/18/29
  • Heartsaver CPR AED

Timeline

Team Member

AMC Theatres
12.2024 - Current

General Manager

Seneca Starvue
09.2024 - 10.2024

General Manager

Cinemark
03.2011 - 08.2024

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Daniel Miller