Daniel Mirzayan
San Ramon,CA
Summary
Manual Quality Assurance testing professional with over 2 years of experience collaborating with software developers and product managers to produce robust, bug-free programs that meet business and consumer needs. Analyzes and improves software development processes and supports teams in meeting critical project deadlines. Captures and documents defects, solutions and test plans accurately and clearly across diverse teams.
Overview
16
16
years of professional experience
Work History
QA Manual Tester
Inside Real Estate
05.2022 - Current
- Designed and maintained test cases while extensively testing bug reports and product changes.
- Executed test scripts, logged defects, and worked to resolve issues noted in testing process.
- Collaborated with Product and Development teams in an Agile Scrum environment for testing and release management to achieve high-quality production of web applications.
- Documented testing procedures for developers and future testing use.
- Monitored status and resolution of bugs, tested fixes, and helped developers tackle ongoing problems utilizing JIRA and Atlassian Software.
- Utilized Postman and mySQL to perform web application tests involving REST API and CRUD practices.
- Involved in testing in UAT environment, prepared test cases, and testing estimates.
- Led QA testing for the successful and timely release of two new web application products to add to our suite of products for our Enterprise clients.
- Collaborated with senior management (including QA Lead, Director of QA, Lead Developers) to determine and implement best QA practices.
Technical Support Engineer
Inside Real Estate
03.2021 - 05.2022
- Receive and maintain ownership of SWAT queue tickets (critical product escalations) from Team Managers, Department Heads, and Enterprise Clients.
- Troubleshoot and resolve DNS, domain, and hosting issues ranging from single user up to enterprise level accounts and websites.
- Work closely with Implementation Team to set up newly acquired accounts with white labeled custom platform designs and secure domains/subdomains utilizing Cloudflare and AWS for a seamless onboarding process.
- Create SQL queries and scripts to manipulate CRM data for clients' needs, analyze and extract account data, and provide insight in to end-user's business performance.
Advanced Customer Support Specialist
Inside Real Estate
09.2019 - 02.2021
Server - Bartender - Supervisor
Various Restaurants
09.2013 - 06.2019
Summer IT Intern
Marin Software
06.2008 - 08.2012
Education
Associate of Science - IT
Diablo Valley College
Pleasant Hill, CA06.2015
Skills
- Web Development Experience: SQL, HTML, PHP and CSS
- Test Plan Optimization
- Manual Test Case Preparation
- Web Application Testing
- MySQL Database Management
- Bug Fixes
- Agile Software Development
- Testing Methodologies: Smoke, Regression, UAT, Stress, Load
Timeline
QA Manual Tester
Inside Real Estate
05.2022 - Current
Technical Support Engineer
Inside Real Estate
03.2021 - 05.2022
Advanced Customer Support Specialist
Inside Real Estate
09.2019 - 02.2021
Server - Bartender - Supervisor
Various Restaurants
09.2013 - 06.2019
Summer IT Intern
Marin Software
06.2008 - 08.2012
Associate of Science - IT
Diablo Valley College
Similar Profiles
Angela TiceAngela Tice
Digital Strategy Team Manager at BoomTown / Inside Real EstateDigital Strategy Team Manager at BoomTown / Inside Real Estate
Jeremy SlaterJeremy Slater
Loyalty Director at Inside Real EstateLoyalty Director at Inside Real Estate
WINONA DIGGSWINONA DIGGS
Tech Specialist at Inside Real EstateTech Specialist at Inside Real Estate