Daniel Monteiro
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Dog Bather
Barks And Bubbles Dog Grooming Shop
02.2021 - Current
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped and trimmed nails using gentle approach for anxious pets.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Washed and brushed animals to maintain good grooming standards.
Host
Choice Social Club
10.2018 - 02.2021
- Answered customer questions about the club rules.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the club experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Relayed guest comments or suggestions to manager on duty for further action.
- Used cash registers and credit card machines to cash out customers.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Promoted business loyalty by fostering positive customer relationships.
Education
High School Diploma -
Dorchester Academy
Dorchester, MA05.2010
Skills
- Data Entry
- Scheduling
- Travel Coordination
- Customer/Client Relations
- Greeting and Seating Clients
- Time Management
- Customer and Client Relations
- Business Correspondence
- Business Operations Understanding
- Mail Handling
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
creol
Native or Bilingual
Timeline
Dog Bather
Barks And Bubbles Dog Grooming Shop
02.2021 - Current
Host
Choice Social Club
10.2018 - 02.2021
High School Diploma -
Dorchester Academy
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