DANIEL MOORE SR
Quincy,Massachusetts
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. Versatile Assistant General Manager with 11 years of experience overseeing daily operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges. High-energy management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
Work History
Assistant General Manager
QUIRK AUTOMOTIVE
08.2021 - Current
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
- Assisted in recruiting, hiring and training of team members.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
SALES MANAGER
QUIRK AUTOMOTIVE
02.2020 - 08.2022
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Managed accounts to retain existing relationships and grow share of business.
FINANCE MANAGER
QUIRK AUTOMOTIVE
09.2014 - 02.2020
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Supported financial director with special projects and additional job duties.
- Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
- Created and managed financial models to evaluate corporate investments and acquisitions.
SALES ASSOCIATE
QUIRK AUTOMOTIVE
06.2013 - 09.2014
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
SALES ASSOCIATE
AutoFair Honda Of Plymouth
02.2011 - 06.2013
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
BARTENDER/Restaurant Server
EAST BAY GRILLE
06.2005 - 09.2009
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Built relationships with vendors to manage orders and negotiate costs.
BAR MANAGER
TGI Fridays
11.2000 - 05.2005
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Education
No Degree - ANCIENT CIVILIZATIONS
IONA COLLEGE
New RochelleHigh School Diploma -
Plymouth South High School
Plymouth, MA06.1995
Skills
- Proficient in PBS and VIN solutions as well as CDK
- Business operations knowledge
- Purchasing and planning
- Performance Evaluations
- Team Leadership
- Staff Scheduling
- Operations Management
- Contract Administration
- Business Management
- Recruitment
- Inventory Control
- Employee Motivation
- Revenue Growth
- Employee Relations
- Decision-Making
- Inventory Tracking and Management
Additional Information
REPRESENTED QUIRK AUTOMOTIVE AT THE 2023 STELLANTIS CONVENTION IN LAS VEGAS AS AN AMBASSADOR OF THE COMPANY
Timeline
Assistant General Manager
QUIRK AUTOMOTIVE
08.2021 - Current
SALES MANAGER
QUIRK AUTOMOTIVE
02.2020 - 08.2022
FINANCE MANAGER
QUIRK AUTOMOTIVE
09.2014 - 02.2020
SALES ASSOCIATE
QUIRK AUTOMOTIVE
06.2013 - 09.2014
SALES ASSOCIATE
AutoFair Honda Of Plymouth
02.2011 - 06.2013
BARTENDER/Restaurant Server
EAST BAY GRILLE
06.2005 - 09.2009
BAR MANAGER
TGI Fridays
11.2000 - 05.2005
No Degree - ANCIENT CIVILIZATIONS
IONA COLLEGE
High School Diploma -
Plymouth South High School