Daniel Moran

• Enhanced customer satisfaction by maintaining strong relationships with clients and addressing their concerns promptly.
• Boosted sales revenue by implementing effective account management strategies and identifying cross-selling opportunities.
• Streamlined the order processing system for faster turnaround times, resulting in increased client loyalty.
• Collaborated with product teams to ensure accurate pricing and timely delivery of products to customers.

• Utilized knowledge of perimeter access technology to help design safe and effective solutions for virtually every type of entry and security application

• Met with technical, product management and service personnel to stay current on company offerings and business policies

• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction

• Provided technical support to dealers/customers in the field

• Communicated with customers to understand needs and recommended effective solutions

• Modified and directed project plans to meet organizational needs.
• Performed job walks to analyze the specific door/access application would best suit my customer's needs.
• Remained in constant communication and made myself available anytime to customers, welcoming any issue that might arise in order to find a solution.
• Resolved installation inefficiencies to reduce project lags and promote on-time deliverables.
• Worked closely in sync with the sales team to ensure job accuracy.

• Responsible Foreman for leading multiple crews and projects, meeting schedule milestones

• Assisted with the project management of multiple door install projects

• Responsible for installation and service of all brands of automatic/manual commercial door products and hardware

• Communicated updates to general contractors/clientele on job status with support and resolution to concerns or issues

• Maintained, procured, and tracked all materials being delivered and installed on assigned projects

• Performed job walk downs with (potential) customers to assess cost effective solutions with products designed to suit client needs

• Field sales of commercial door hardware and automatic door products, sensors, and electronics

• Troubleshooting and diagnosis of automatic door equipment and sensors • Offered 24/7 support service to general contractors and clients

• Developed proposals

• Knowledge of low voltage electrical door equipment e.g. sensors, access control contacts, electrified door hardware

• Worked directly under Civil Superintendent, providing direct feedback between field supervision, quality control, and owner representatives.
• Created computerized daily progress reports, that included status of all trades on a 1,200-worker job site.
• Responsible for civil quality control updates site-wide.
• Verified data integrity and accuracy.
• Worked in sync with all trades to ensure that deadlines were met efficiently, timely,  and safely.

• Responsible for installation and service of all brands of automatic/manual commercial door products and hardware.
• Communicated operational issues and changes to supervision.
• Provided updates to general contractor/client inclusive of potential resolutions.
• Offered 24/7 service to general contractors and clients to answer questions or concerns.
• Knowledge of low voltage electrical door equipment e.g. sensors, access control contacts, electrified door hardware.

• Maintained established levels of goods based on sales, forecasts, and demand to fulfill orders.
• Warehouse and material organization for maximum efficiency and productivity.
• Verified alignment of package receipt and freight records to include quality and quantity.
• Operator of 25 ft. box truck utilized in material delivery to multiple jobsites.
• Built relationships with customers to ensure continued operation improvements.

• Performed pre-field testing and restoration of oil valves and associated components.
• Material verification per packing list.
• Defect and damage inspection of incoming and outgoing products.
• Assembly and fulfillment of daily shipments. (Est. 15 per day)