To secure a position that enables the utilization of my skills to achieve excellence in a fast paced organization. Aspire to produce improved results and reach new goals for my prospective employer through my dedicated perseverance and continual learning.
Overview
6
6
years of professional experience
Work History
Operations Manager & Safety Coordinator
Beacon Roofing Supply
2021.04 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
Reduced accident rates through the development and implementation of effective safety training programs.
Collaborated with management to develop strategic safety goals, promoting a strong culture of workplace safety.
Professional Landscaper
Performance Outdoors, Professional Landscaper
2020.03 - 2021.04
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention
Read and followed landscaping plans to install plants and fixtures for residences and businesses
Operated landscaping equipment to maintain grounds and remove trees
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Maintenance Technician
Red Brick Property Management
2018.05 - 2019.12
Collaborated with building owners or managers to assess ongoing needs by establishing preventative maintenance schedules
Responded in a timely manner to dynamic and real time customers requests to improve client satisfaction
Diagnosed mechanical and electrical systems using advanced diagnostic capabilities
Performed carpentry tasks such as installing shelves, kitchen appliances, and drywall
Performed preventative general maintenance on machinery and equipment
Completed digital daily logs to track status and completion of assigned tasks
Installed new components and replacement parts for the proper operation of electrical and plumbing systems.
Education
Bachelor of Science - Kinesiology
Miami University
Oxford, OH
08.2020
Skills
Conflict mediation
Operations Management
Customer support and services
Team Leadership
Client Relations
Workflow Optimization
Inventory Management
Performance Monitoring
Microsoft Office and Excel expertise
Timeline
Operations Manager & Safety Coordinator
Beacon Roofing Supply
2021.04 - Current
Professional Landscaper
Performance Outdoors, Professional Landscaper
2020.03 - 2021.04
Maintenance Technician
Red Brick Property Management
2018.05 - 2019.12
Bachelor of Science - Kinesiology
Miami University
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