Daniel Moreno
Phoenix,AZ
Summary
Managed programs of clients involving complying with state standards, updating program goals, and training team members how to upkeep and maintain program documents. Also managed all aspects of running a small business including recruitment, hiring, customer service, human resources, administrative work, billing, and payroll. In addition oversaw a team of two other program coordinators which involved training, periodical evaluations, disciplinary actions, and overseeing efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Coordinator
Beyond Borders & Co
09.2022 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Created comprehensive reports on program progress, presenting findings to management and co-workers and adjusted strategies as needed.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Oversaw staff schedules and assignments to handle programming demands.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Stocker/ Fork Lift Driver
McLane Company
12.2007 - 09.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained effective team member communication.
- Stocked designated items on shelves, end caps and displays.
Education
Bachelor of Science - Behavioral Health
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ01.2026
Associate of General Business - Business
Estrella Mountain Community College
Avondale, AZ12.2017
Skills
- Program Management
- Office Administration
- Hiring/Interviewing Processes
- Managing a Team
Certification
CPR/ First Aid Certified
Article 9 Training
E-Verify/ I9 Management
Timeline
Program Coordinator
Beyond Borders & Co
09.2022 - Current
Stocker/ Fork Lift Driver
McLane Company
12.2007 - 09.2022
Bachelor of Science - Behavioral Health
Maricopa Community Colleges - South Mountain Community College
Associate of General Business - Business
Estrella Mountain Community College
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