Daniel Morgan

• Current Position: Central Control Manager

My role as Central Control Manager, I assume responsibility for overseeing all facets of building operations, ensuring the highest levels of productivity and balance. My daily tasks involve efficiently managing communications across five radio channels, promptly responding to phone calls, Microsoft Teams chats, and emails. I take charge of directing fellow managers and package handlers, ensuring that they consistently meet and exceed daily operational metrics. In addition, I establish clear lines of communication with district managers and local stations, delivering concise daily reports on our performance.

During my tenure, I effectively trained and supervised a skilled team of 20 warehouse staff members, consistently guiding them to meet and surpass scheduled and performance goals. In doing so, I upheld the integrity of warehouse operations while proactively implementing comprehensive safety and security protocols to mitigate liability. My ability to manage shipping and receiving operations efficiently led to the successful handling of over 80,000 packages daily.

• Trained newly hired package handlers to optimize team performance, ensuring a seamless transition into their roles.
• Elevated team member productivity through effective training and mentorship.
• Proactively identified and addressed complex training-related challenges, reducing process gaps and enhancing overall efficiency.
• Implemented best practices and protocols to train new hires, improving consistency and quality of work.
• Clearly communicated goals and performance expectations to trainees, fostering a culture of excellence.
• Conducted assessments to evaluate trainee understanding and identified areas needing further instruction.

• Executed the construction of high-quality home décor items, demonstrating proficiency in cutting, sanding, staining, and finishing.
• Cross-trained across multiple departments, showcasing versatility in carpentry, inventory management, and shipping operations