Daniel Moser
Union Grove,WI
Summary
Seasoned business leader with a proven track record at LDM Services LLC, adept in supply chain optimization and fostering strong client relationships. Expertise in strategic planning and operations management has driven significant efficiency improvements. Skilled in team oversight and negotiation, consistently achieving beyond set goals with a focus on quality and profit enhancement.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Owner
LDM Services LLC
Union Grove, Wisconsin
09.2012 - Current
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mitigated business risks by working closely with staff members and assessing performance.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Hired and trained new department managers to increase team oversight and productivity.
- Provided direction and guidance to employees.
- Assisted with customer requests and answered questions to improve satisfaction.
- Updated and maintained databases with current information.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Developed strategic plans to increase profitability and efficiency.
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Managed daily operations of business, including hiring and training staff.
- Conducted performance reviews for employees on a regular basis.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Monitored performance of personnel against goals set forth by the company.
- Ensured compliance with applicable laws and regulations related to business operations.
- Developed policies and procedures for the organization.
- Used excellent verbal skills to engage customers in conversation, and effectively determine needs and requirements
Supervisor
O & M Excavating and Grading
Union Grove, Wisconsin
04.2008 - 09.2012
- Oversaw daily operations, ensuring efficient workflow
- Used strong issue resolution and communication skills
- Reported project progress, site problems and labor status to supervisors.
- Developed and implemented procedures for the efficient operation
- Streamlined operational processes
- Delegated work to staff, setting priorities and goals.
Supervisor
Walls Are Us
Waterford, WI
08.2004 - 04.2008
- Trained new employees on company policies, job duties, and performance expectations.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Set specific goals for projects to measure progress and evaluate end results.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
Operations Supervisor
Hribar Trucking/Amston Supply
Caledonia, Wisconsin
12.1991 - 08.2004
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Maintained accurate records of employee attendance and performance reviews.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Trained, mentored and motivated employees to maximize team productivity.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Conducted routine maintenance and repairs on mechanical systems
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Union High School
Union Grove, WI05-1994
Skills
- Operations management
- Verbal and written communication
- Business administration
- Staff hiring
- Business launch
- Administrative oversight
- Project management
- Strategic project planning
- Small business operations
- Strategic planning
- Budget administration
- Business planning
- Staff management
- Project estimating
- Crisis management
Certification
Class A CDL with N and T endorsement
Timeline
Owner
LDM Services LLC
09.2012 - Current
Supervisor
O & M Excavating and Grading
04.2008 - 09.2012
Supervisor
Walls Are Us
08.2004 - 04.2008
Operations Supervisor
Hribar Trucking/Amston Supply
12.1991 - 08.2004
High School Diploma -
Union High School
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