Daniel Mugridge
Marysville ,MI
Summary
Service Manager with 18 years of experience at Moran Chevrolet, excelling in service parts inventory and procurement. Proven ability to enhance customer satisfaction through effective team leadership and workplace safety initiatives. Skilled in documentation and reporting, ensuring compliance while fostering a positive environment for both staff and clients.
Individual with hands-on experience in parts procurement and supply chain experience challenges we all face daily. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
18
18
years of professional experience
Work History
Service Manager
Moran Chevrolet
09.2007 - Current
- Assisted in daily operations of service and parts departments to enhance customer service quality.
- Supported team in troubleshooting service and parts issues and implementing solutions.
- Learned and applied company policies to ensure compliance and standards.
- Participated in training sessions to develop product knowledge and service skills.
- Utilized software tools for scheduling and tracking service activities efficiently.
- Maintained accurate records of parts and service requests for reporting purposes.
- Collaborated with staff to maintain a positive customer experience environment.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Education
General Motors Technical College - Service And Parts Departments Management
General Motors Technical College
Detroit, MISkills
- Positive attitude
- Hazmat
- Parts inventory and procurement
- Time management
- Workplace safety
- Documentation and reporting
- Office administration
- 18 year of Parts and Service management
Affiliations
Marysville Masonic Lodge #495
Master Mason Degree
Timeline
Service Manager
Moran Chevrolet
09.2007 - Current
General Motors Technical College - Service And Parts Departments Management
General Motors Technical College
General Motors mark of excellence award winner 2025 award q
This is a yearly award given to the top tier performers in the Detroit Region. The award is for top scores in training, and for performance in regulations set by the manufacture.
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