Daniel Murray
Rio Rancho,NM
Summary
Concierge and Handyman Apprentice with comprehensive experience in customer service and technical problem resolution. Adept at fostering client relationships, resolving issues swiftly, and maintaining inclusive environments. Offering expertise in customer relations, team leadership, and electrical troubleshooting to advance in a dynamic role.
Overview
27
27
years of professional experience
Work History
Home Health Caregiver
Ann Battle
07.2013 - 12.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
Home Health Caregiver
Catherine Thompson
08.2011 - 12.2011
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
Concierge and Handyman Apprentice
Union 32BJ and Westcorp
01.2010 - 08.2011
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Sales Manager
Workforce Enterprises
03.2009 - 01.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Team Leader
TC Organics Solutions
03.2008 - 01.2009
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Reproduction Supervisor
Chadbourne & Parke
06.2006 - 10.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Production Manager
McNair Photoprint
01.1997 - 05.2006
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Electronics Technician
US Navy
12.1992 - 12.1996
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Monitored and tested equipment performance to diagnose and resolve problems.
Education
High School Diploma -
John F. Kennedy High School
Somers, NYVocational Certification - Electronic Equipment Maintenance And Repair
USN Electronics Technician School
Orlando, FLSkills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
Timeline
Home Health Caregiver
Ann Battle
07.2013 - 12.2019
Home Health Caregiver
Catherine Thompson
08.2011 - 12.2011
Concierge and Handyman Apprentice
Union 32BJ and Westcorp
01.2010 - 08.2011
Sales Manager
Workforce Enterprises
03.2009 - 01.2010
Team Leader
TC Organics Solutions
03.2008 - 01.2009
Reproduction Supervisor
Chadbourne & Parke
06.2006 - 10.2007
Production Manager
McNair Photoprint
01.1997 - 05.2006
Electronics Technician
US Navy
12.1992 - 12.1996
High School Diploma -
John F. Kennedy High School
Vocational Certification - Electronic Equipment Maintenance And Repair
USN Electronics Technician School
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