Enthusiastic, and ready to learn. Someone who understands and make sure that company goals are met. Performance-oriented team player with good multitasking abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Airmen Basic
United States Air Force Reserve
Biloxi, MS
08.2022 - 10.2022
Completed Administration Apprentice Course
Commander's Honor Roll
Trainee
United States Air Force Reserve
San Antonio, TX
07.2022 - 08.2022
Basic Military Training (BMT)
Combat Arms Training and Maintenance
Chemical, Biological, Radiological and Nuclear Defense
Foundational Expeditionary Skills Training (FEST)
Law Of War
Sexual Assault Prevention And Response
Tactical Combat Casualty Care (ASM/Tier 1)
Uniform Code Of Military Justice Briefing
Diet Clerk
UTSW Medical Center
Dallas, TX
06.2020 - 02.2022
Served meals to patients in accordance with established schedules and dietary procedures.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Distributed food during busy peak periods to drive customer satisfaction.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Educated patients about nutrition ingredients, food prep and meal planning.
Assisted patients clients with mean plan development, addressing individualized dietary requirements.
Managed customer complaints and referred to supervisor as appropriate. Verified that customer issues have been resolved.
Managed telephone calls promptly and professionally, utilizing telephone etiquette techniques.
Performed other related duties as assigned or requested.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Answered over 100 calls per shift to meet fast-paced call center demands.
Line Service Technician
Textar Aviation
Dallas, TX
07.2019 - 09.2019
Observed aircraft safety rules and operational conditions and immediately reported issues to supervisor
Fueling Planes
Pulling planes
Assisted with aircraft movement.
Washed Customer Cars
Flagged in/out planes
Provided passenger assistance
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Followed all policies, regulations, dress codes and schedules.
Maintained excellent attendance record, consistently arriving to work on time.
Handled problematic customers and clients to maintain excellent customer service.
Executed fuel loads
Prep & Flow
IKEA
Grand Prairie, Texas
04.2019 - 07.2019
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Kept warehouse clean and organized to maximize team efficiency and productivity.
Performed inventory control, such as counting and stocking merchandise.
Worked safely around moving machinery.
Ensured warehouse accessibility and safety for customer traffic.
Used pallet jacks move merchandise.
Scanned boxes and tagging stock with warehouse labels.
Kept shelves organized and properly stocked.
Used hand-held devices to record and monitor inventory levels
Transferred inventory to and from target destinations using pallet jacks
Teller
JPMorgan Chase & Co
DeSoto, TX
09.2018 - 01.2019
Maintained a teller drawer to perform bank transactions
Executed customer transactions, including deposits, withdrawals, money orders and checks
Rapidly and efficiently prepared customer and ATM cash and change orders
Processed exchange and foreign currency
Organized, stocked and maintained the teller window area
Provided a high level of customer service through a friendly approach, strong professionalism and timely assistance with customer transactions
Mens Department/ Cashier
Kohls Corp
Cedar Hill, TX
08.2017 - 09.2018
Accepted both cash and credit card payments according to standard operating procedures
Assisted customers with locating products in store and searched product availability online
Assisted guests with finding items
Unloaded delivery trucks with merchandise
Assisted team in meeting sales, stock loss, labor objectives and margin goals to increase profitability
Assisted customers with carry-out service
Engaged in suggestive selling and other sales techniques
Trained new sales associates
Contacted other store locations to determine merchandise availability
Managed customer flow and backed up lines to reduce checkout wait time
Collected empty carts and returned to store
Lobby
Chick-fil-A Inc.
Cedar Hill, TX
08.2016 - 11.2016
Restocked items throughout day
Cleaned tables and kept dining room and work areas clean
Kept condiments well stocked
Refilled condiments, and swept the parking lot and mopped floors
Stocked and maintained cleanliness of stations
Addressed diner complaints with kitchen staff and served replacement menu items promptly
Observed tables to promptly respond to requests and refill beverages
Routinely removed trash and debris from restaurant
Education
High School Diploma -
Duncanville High School
Duncanville, TX
2017
Skills
Stocking
Cash Handling
Pallet Jack Operations
Moving Pallets
Credit card/Debit Card Processing
Dietary Support
Microsoft Office
Call Center Operations
Customer Service
Certification
Certificate Of Completion-Basic Military Training
Certificate Of Completion-Administration Apprentice Course
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
Aircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty ReserveAircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty Reserve
Materiel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve StationMateriel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve Station