Healthcare professional with 16 years of valuable, hands-on leadership experience (Bilingual – English/Spanish)
18 years of experience in supply chain and support services in leading healthcare organizations
Progressive growth to positions of greater responsibility for consistently exceeding job performance expectations
Highly adaptable leadership skills, including managing multiple sites and multiple departments
Experience generating significant cost savings
Veteran, U.S. Army (Honorable discharge after serving over 5 years)
Overview
26
26
years of professional experience
6
6
years of post-secondary education
Work History
Manager, Supply Chain Management
Henry Mayo Newhall Hospital
02.2024 - Current
Manage the Supply Chain Operations for this 357-bed hospital.
Accomplishments
Successfully established a collaborative and cooperative team environment, fostering interdepartmental communication and enhancing overall efficiency.
Implemented structured processes and organization within the department, leading to a more streamlined and effective supply chain operation.
Transformed the warehouse and receiving functions, significantly reducing errors and delays, and improving accuracy and timeliness of deliveries.
Ensured all units were fully stocked with supplies by optimizing inventory management, proactively resolving backorders, and utilizing alternate supplies, resulting in higher customer satisfaction and reduced operational costs.
Assistant Director, Environmental Services
Kaiser Permanente
12.2021 - 02.2024
Manage the Environmental Services Department throughout Fontana Medical Center, Ontario Medical Center, and 21 MOBs.
Oversee 24/7 operations throughout multiple theaters with 400 non-exempt and exempt staff.
Develop, initiate, and maintain departmental policies and procedures in accordance with OSHA, DHS, TJC, NFPA, OSHPD, and other governing agency regulations and standards.
Prepare departmental operating budget and monitor productivity to ensure adherence to financial targets.
Accomplishments
Successfully transitioned services and operations from outsourced management to in-house management.
Implemented Standard Operating Procedures for leadership staff.
Employed the use of smart devices, resulting in improved communication and performance.
Played a lead role in the development and execution of a scheduling software.
Developed cleaning schedules to ensure regulatory compliance and to better support clinical and nursing units.
Significantly improved Throughput process by achieving 60-minute total turnaround time per discharge request.
Materials Management and EVS Director
Pacific Gardens Medical Center
02.2021 - 12.2021
Direct the Materials Management and Environmental Services departments for this 147-bed hospital (pre and post opening)
Led materials management including purchasing, receiving, storage distribution, inventory control, supply distribution, and budgeting
Led EVS department to ensure compliance with infectious control, waste management program, and cleaning standards
Led daily workflow of one Engineering Tech on maintenance requests including facility fixtures, electrical, plumbing, and grounds maintenance
Developed and implemented team strategies, policies, procedures, and standard operating procedures
Director, Supply Chain Operations
Los Robles Health System
05.2020 - 02.2021
Led the Supply Chain Operations for Los Robles Health System: Los Robles Regional Medical Center (382-bed), Thousand Oaks Surgical Hospital (21-bed), Rehab Hospital (42-bed), and 4 MOBs.
Direct the daily functions of exempt and non-exempt staff throughout multiple theaters
Foster a supportive environment for supply chain staff development and the delivery of supply chain solutions
Standardized products and optimized supply utilization through collaboration with physicians and clinicians
Accomplishments
Mentored and developed the Assistant Supply Chain Director, OR Materials Manager and Supply Chain Coordinator
Built an environment of continuous improvement in OR supply chain processes, greatly reducing backorders and stockouts
Implemented several Standard Operating Procedures (SOP) for better efficiency, accuracy, and accountability
Department head of 3 support services departments for this 177-bed hospital. Provide support to 2 Medical Office Buildings. (MOB)
Materials Management
Direct the daily functions of the Materials Management, Central Supply, Print, and Mail Room
Evaluate staff performance and productivity
Develop and implement controls to maintain accurate perpetual inventory
Analyze spend activity and implement cost control measures for all cost centers
Environmental Services
Manage 32 EVS employees on the 24 hours/7 days a week environmental services operations
Document and implement training and performance improvement
Ensure compliance with laws and regulations in accordance with CDC, OSHA, EPA, DOT, and other regulatory agencies
Biomed
Drive and prioritize daily operations of the Biomedical vendor
Ensure Biomed techs maintain accurate equipment inventory
Monitor compliance of inspections and scheduled maintenance
Accomplishments
Successfully converted three departments during hospital-wide acquisition including GPO contract provider, Equipment and Supplies, Policies and Procedures, and Technology Systems
Changed team dynamics and created a collaborative teamwork environment in all three departments
Materials mgmt: Significantly reduced rental costs by over $200,000
Materials mgmt: Restructured department titles and roles to ensure efficiency and productivity
Materials mgmt: Created a corrugated cardboard-free environment
Materials mgmt: Implemented Min/Max levels in Storeroom
EVS: Achieved successful surveys with CDPH, CMS and Joint Commission
EVS: Developed an effective Medical Waste Management Program
Manager, Materials Management
Kindred Hospital South Bay
06.2018 - 10.2018
Manage the administration and operations of the hospital's purchasing, storage, and distribution of materials, supplies, and equipment
Prepare supplies budget for all service units and analyze expenditure patterns and usage trends
Accomplishments
Reduced the Storeroom inventory value by nearly $40,000
Decreased rental equipment charges by $30,000
Corporate Supply Chain Supervisor
AHMC Healthcare, Inc
10.2016 - 06.2018
Provide Supply Chain Management service for the AHMC seven-hospital system, totaling 1,240 beds
Manage the daily functions of eight Buyers and one Administrative Assistant
Perform ongoing contract review and management
Accomplishments
Standardized the system Item and Vendor Master
Managed system-wide product conversions
Identified various contract price discrepancies and recovered monetary loss
Buyer
AHMC Monterey Park Hospital
04.2010 - 10.2016
Manage supply chain functions for this 101-bed hospital while also handling inventory control and other major responsibilities
Developed functional competencies and standard operating procedures (SOP) for employee training and development
Accomplishments
Created valuable, new stocking procedures in the Surgery Department enabling physicians and medical staff to better retrieve materials and equipment
Purchasing Clerk
AHMC Monterey Park Hospital
09.2005 - 03.2010
Processed all orders for new supplies and equipment for all departments within the hospital
Stocked medical supplies and equipment in an efficient and timely manner
Air Defense Artillery Crew Chief
U.S. Army
07.1998 - 08.2003
Managed a platoon of over 40 personnel on daily military operations
Operated the Avenger surface-to-air missile firing unit
Accomplishments
Achieved the rank of Sergeant at an unprecedented two years of service for exemplary performance
Completed an intensive 30-day leadership development academy
Developed and mentored subordinate staff and leaders
Education
Master of Business Administration - undefined
University of Redlands
01.2015 - 06.2017
Bachelor of Science - Business/Management
University of Phoenix
10.2010 - 06.2014
Affiliations
Member, The Association for Healthcare Resource & Materials Management (AHRMM)
Attendee, California Association of Healthcare Purchasing and Material Managers (CAHPMM)