Human services and behavioral health professional specializing in program administration and case management. Demonstrated success in leading multidisciplinary teams and establishing partnerships with community organizations to enhance service delivery and improve outcomes for at-risk populations.
Overview
28
28
years of professional experience
Work History
MAT Program Specialist
State Correctional Institution (SCI) Mercer
10.2024 - Current
Coordinated Medication-Assisted Treatment (MAT) programming for incarcerated individuals diagnosed with substance use disorders.
Facilitated treatment planning, participant eligibility determination, medication coordination, and discharge planning to enhance patient care.
Implemented evidence-based practices aimed at improving recovery outcomes and minimizing recidivism.
Collaborated with physicians, nurses, counselors, correctional staff, and community providers to ensure continuity of care.
Educated participants regarding recovery, relapse prevention, treatment expectations, and available community resources.
Orchestrated reentry planning to maintain continuity of treatment and support successful transitions post-release.
Participated in multidisciplinary treatment meetings focused on rehabilitation and successful community reintegration.
Maintained program documentation, treatment records, statistical reports, and compliance monitoring.
Crawford County Director
Youth Advocate Programs (YAP)
05.2023 - 10.2024
Directed county-wide community-based programming designed to improve outcomes for at-risk youth and families.
Managed program operations, budgets, staffing, performance improvement initiatives, and ensured contractual compliance to enhance service delivery.
Supervised employees responsible for case management, advocacy, and community support services.
Developed strategic partnerships with schools, juvenile probation, county agencies, courts, behavioral health providers, and community organizations to strengthen community support for at-risk youth and families.
Oversaw quality assurance initiatives and program evaluations to measure outcomes and drive improvements in service effectiveness.
Provided leadership during crisis situations involving youth and families.
Ensured services were delivered according to organizational standards, funding requirements, and regulatory expectations.
Caseworker
Mercer County Children & Youth Services
01.2023 - 05.2023
Managed a diverse caseload involving allegations of abuse, neglect, dependency, and family preservation.
Coordinated services across schools, healthcare providers, behavioral health agencies, law enforcement, and courts to support children's welfare and family stability.
Prepared court reports, participated in hearings, and testified on case recommendations to influence judicial outcomes.
Maintained detailed case documentation, ensuring compliance with Pennsylvania child welfare regulations to uphold service integrity and accountability.
Worked collaboratively with multidisciplinary teams to achieve successful permanency outcomes.
Program Director
New Beginnings
11.2019 - 03.2020
Developed and implemented program strategies to enhance community engagement initiatives.
Developed strategic plans to ensure successful program operations.
Oversaw program evaluations to assess effectiveness and identify areas for improvement.
Provided leadership in developing innovative approaches to meet program goals.
Conducted needs assessments and developed program objectives.
Led team meetings to align goals and foster collaboration among staff members.
Coordinated training sessions for staff to improve service delivery standards.
Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
Hired and developed staff members to collaboratively achieve program goals.
Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
Ensured compliance with organizational standards and applicable laws and regulations.
Compiled reports on program outcomes for internal and external stakeholders.
Directed staff training on technical aspects of programming activities.
Monitored compliance with court-ordered conditions and facilitated treatment participation, ensuring accountability and support for clients.
Conducted client assessments, progress reviews, and referrals to treatment and community services.
Coordinated communication among judges, attorneys, probation officers, treatment providers, and law enforcement agencies to streamline case management.
Ensured accurate documentation while maintaining confidentiality and compliance with court procedures.
Licensing Technician
Pennsylvania Department of Human Services
09.2017 - 04.2019
Conducted licensing inspections of county agencies, private providers, foster care programs, and residential facilities.
Reviewed policies, documentation, records, and operational practices to determine compliance with state regulations.
Provided technical assistance and regulatory guidance to child welfare agencies across Pennsylvania, enhancing compliance and operational effectiveness.
Conducted professional training on licensing standards and compliance expectations, equipping stakeholders with essential knowledge to meet regulatory requirements.
Collaborated with county administrators, agency directors, and state officials to enhance quality and safety in child welfare services.
Assisted with quality improvement initiatives designed to strengthen child welfare services.
Investigated complaints received through ChildLine regarding allegations involving child abuse, neglect, licensing violations, and agency compliance.
Lieutenant
Mercer County Prison
07.2014 - 09.2017
Supervised correctional operations while maintaining safety, security, and order throughout the institution.
Directed daily activities of correctional officers, assigned staffing, monitored operations, ensured compliance with policies and procedures.
Responded to emergencies including disturbances, inmate conflicts, medical emergencies, and security incidents.
Coordinated daily shift briefings and debriefings, enhancing communication and continuity of operations.
Trained and mentored correctional staff, fostering accountability, professionalism, and leadership development.
Collaborated with law enforcement agencies, courts, attorneys, medical professionals, and correctional administrators.
Prepared incident reports, disciplinary documentation, operational reports, and institutional records.
Maintained compliance with institutional procedures, correctional standards, and state regulations.
Program Coordinator
Keystone Adolescent Center
07.1998 - 07.2014
Coordinated multidisciplinary treatment planning with clinicians, probation officers, schools, courts, families, and community agencies to enhance collaborative care.
Evaluated program performance and implemented improvements, resulting in increased service effectiveness and positive client outcomes.
Directed daily operations of adolescent residential programming serving youth with behavioral health, substance use, and social service needs.
Developed and implemented policies, procedures, treatment initiatives, and operational goals consistent with Pennsylvania Department of Human Services regulations.
Ensured compliance with licensing standards, documentation requirements, safety regulations, and quality assurance measures.
Supervised and mentored 15 employees, fostering accountability, professional development, and high-quality service delivery.
Facilitated weekly management meetings, case reviews, and staff development sessions.
Program Administrator for Substance Use and Prevention Services and Peer Recovery Specialist Supervisor at Portsmouth Department of Behavioral Healthcare ServicesProgram Administrator for Substance Use and Prevention Services and Peer Recovery Specialist Supervisor at Portsmouth Department of Behavioral Healthcare Services