Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Niamah

IT Technician
Denver,CO

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

Overview

2
2
years of post-secondary education
6
6
years of professional experience

Work History

Combat Engineer (MOS 1371)

Usmc
San Diego, CA
07.2015 - 10.2019
  • Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Maintained 100% accountability of all assigned equipment
  • Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.
  • Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.

TECHNICIAN

P-UNIQUE WIRELESS
AURORA, CO
06.2014 - 06.2015
  • Gained knowledge of standard equipment, including manufacturer repair guidelines.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Answered incoming calls from residential and small business customers on products

Phone Repair Technician

Millennium Trenz Wireless
AURORA, CO
12.2013 - 05.2014
  • Improved operations through consistent hard work and dedication.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Installed and configured new devices and system components.
  • Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
  • Erased user data, debugged application issues and refurbished devices for resale.

Education

High School Diploma -

Overland High School
Aurora, CO
08.2010 - 05.2012

Skills

    CompTIA Certification

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Timeline

Combat Engineer (MOS 1371)

Usmc
07.2015 - 10.2019

TECHNICIAN

P-UNIQUE WIRELESS
06.2014 - 06.2015

Phone Repair Technician

Millennium Trenz Wireless
12.2013 - 05.2014

High School Diploma -

Overland High School
08.2010 - 05.2012
Daniel NiamahIT Technician