DANIEL OBINDA
NAIROBI,KEN
Overview
24
24
years of professional experience
Work History
Manager
MAMA ASHANTI RESTAURANT
NAIROBI
09.2014 - Current
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Conducted performance reviews for team members.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with regulatory requirements and industry standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
Manager
MERIADA RESTAURANT
NAIROBI
11.2013 - 09.2014
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Established processes to ensure efficient workflow throughout the organization.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Manager
Alabama Restaurant Cleaners
NAIROBI, KENYA
06.2000 - 10.2013
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
CERTIFICATE IN COMPUTER OPERATION - INFORMATION TECHNOLOGY
INSTITUTE OF ADVANCED TECHNOLOGY
NAIROBI02-2018
CERTIFICATE IN HOTEL MANAGEMENT - HOTEL MANAGEMENT
PEKEE INSTITUTE OF ADVANCE TECHNOLOGY
NAIROBI01-1998
Skills
- Business Administration
- Contract Management
- Operations Management
- Strategic Planning
- Staff Development
- Marketing
References
References available upon request.
Timeline
Manager
MAMA ASHANTI RESTAURANT
09.2014 - Current
Manager
MERIADA RESTAURANT
11.2013 - 09.2014
Manager
Alabama Restaurant Cleaners
06.2000 - 10.2013
CERTIFICATE IN COMPUTER OPERATION - INFORMATION TECHNOLOGY
INSTITUTE OF ADVANCED TECHNOLOGY
CERTIFICATE IN HOTEL MANAGEMENT - HOTEL MANAGEMENT
PEKEE INSTITUTE OF ADVANCE TECHNOLOGY