Daniel Obiri-Danso

• Managed inbound and outbound shipments,

improving inventory accuracy by 25%.

• Coordinated with clients for scheduling pickups, prepared

shipping documentation, and ensured compliance with customs

regulations.

• Tracked all shipments and proactively communicated

status updates to customers, achieving a 95% on-time delivery

rate.

• Oversaw customs clearance processes in Ghana and

arranged final-mile delivery directly to customers’ homes.

• Reduced shipping delays by 20% through improved

coordination between U.S. and Ghana operations teams.

• Handled damage claims and customer complaints,

resolving 98% of issues within 48 hours.

• Reduced damage-related losses by 15% through

improved inspection and packing procedures.

• Coordinated shipment scheduling, optimizing delivery

timelines.

• Resolved customer issues promptly, enhancing satisfaction and loyalty.

• Delivered high-quality service through effective communication and responsiveness.

• Collaborated with staff to ensure seamless service during peak hours.

• Built strong customer relationships, contributing to a 20% increase in repeat visits.

• Hiring and training of ne

• Supported health & safety training for 100+

employees, improving compliance rates.

• Conducted equipment inspections, reducing

workplace incidents by 10%.

• Led company growth strategy, increasing revenue by

50%.

• Expanded client base by 40% through networking and

strategic partnerships.

• Identified new market opportunities and managed

expansion projects in West Africa.

• Streamlined dispatch processes, reducing shipping

delays by 15%.

• Handled customs documentation and billing,

improving efficiency and accuracy.

Assisted with full-cycle door-to-door logistics for shipments from

Belgium to Ghana, including packaging, manifest preparation,

and customs paperwork.

• Verified and labeled outgoing packages to meet

international shipping and customs standards.

• Coordinated loading and container consolidation,

ensuring safe handling and space optimization.

• Supported customs clearance agents and scheduled

last-mile delivery across Ghana, contributing to a 30% reduction

in delivery time.

• Maintained accurate inventory and client records,

helping streamline customer communication and reduce

package loss.

• Assisted in calculating freight charges, storage fees,

and invoicing clients, increasing transparency and client

satisfaction.

Assistant Bar Manager | Feb 2022 – May 2022

• Reduced inventory losses by 20% through improved

stock control and staff supervision.

• Ensured compliance with health and safety standards,

passing all inspections without violations.