Daniel OBrien
COTUIT,MA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 28 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
28
28
years of professional experience
Work History
Owner
Yarmouth Wine & Spirits
06.2020 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Owner
Cotuit Liquors
05.1996 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Owner`
Trio Wine Company
01.2007 - 04.2020
- Wholesale Distribution of wine and spirits.
- Importer of wine and spirits.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Built the business to a level where it cold be sold to another wholesale company in 2020.
Education
Bachelor of Arts - Political Science
University of Massachusetts - Boston
Boston, MA05.1993
Skills
- Regulatory Compliance
- KPI Management
- Labor Relations
- Business Management
- Administrative Oversight
- Budget Administration
- Consulting
- Bidding processes
- Customer Relations
- Small business operations
- Sales Leadership
- Relationship Building
- Cost Reduction
- Business Development
- Financial Management
- Business launch
Timeline
Owner
Yarmouth Wine & Spirits
06.2020 - Current
Owner`
Trio Wine Company
01.2007 - 04.2020
Owner
Cotuit Liquors
05.1996 - Current
Bachelor of Arts - Political Science
University of Massachusetts - Boston