Daniel Olague
Avondale,AZ
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Results-driven candidate with successful track record of providing administrative support in busy environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Kohls Department Store
09.2017 - 01.2020
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Barback
Culinary Dropout
02.2020 - 08.2020
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Underwriting Assistant & Mailroom Clerk
Commonwealth Casualty Co
08.2020 - 01.2024
- Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.
- Analyzed applicant data for risk assessment, ensuring accurate decision-making for policy approvals and denials.
- Supported underwriters with thorough research and documentation, enabling informed decisions on coverage limits and premium pricing.
- Maintained high levels of accuracy in data entry, reducing errors in policy issuance and minimizing potential losses.
- Collaborated with team members to achieve department goals, consistently meeting or exceeding established performance metrics.
- Performed routine maintenance on equipment to prevent downtime.
- Operated postal machines, including postage meters and mail-processing machines.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Operated postage meters, mail sealers and labeling machines.
- Assisted with implementing new mailroom systems and training staff to improve operations.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
- Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
- Copied, logged and scanned supporting documentation and placed all information in client files.
Education
High School Diploma -
La Joya Community High School
Avondale, AZ05.2019
No Degree - Computer Science And Programming
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ12.2024
Skills
- Data Interpretation
- Research Abilities
- Sales Support
- Customer service
- Time management
- Multitasking
- Technical Knowledge
- Problem-solving
Timeline
Underwriting Assistant & Mailroom Clerk
Commonwealth Casualty Co
08.2020 - 01.2024
Barback
Culinary Dropout
02.2020 - 08.2020
Sales Associate
Kohls Department Store
09.2017 - 01.2020
High School Diploma -
La Joya Community High School
No Degree - Computer Science And Programming
Maricopa Community Colleges - Estrella Mountain Community College