Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Oliva

Arlington Heights,IL

Summary

Ambitious professional with 4 years of experience of management and communication skills handling customers. Excited to optimize the company's sales and performance to deliver Amazing results.

Overview

3
3
years of professional experience

Work History

Butcher

Whole Foods Market Inc
Killdeer, IL
11.2024 - Current
  • Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
  • Monitored storage conditions, including temperature controls, to prevent spoilage.
  • Displayed a professional attitude when interacting with customers or colleagues.
  • Updated inventory records and managed stock rotation to ensure product freshness.
  • Skillfully operated cutting tools and machinery to trim, slice, and cut meat according to customer specifications.
  • Assisted in the development of promotional displays and marketing materials for meat products.
  • Provided exceptional customer service, resolving issues and ensuring satisfaction with meat purchases.
  • Engaged with customers to understand their needs, providing recommendations for meat selection and preparation.

Team Leader

Portillos
Arlington Heights, IL
10.2023 - 10.2024
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Waitress Supervisor

Las Islas Marias Mariscos
Wheeling, IL
05.2022 - 09.2023
  • Oversaw food preparation, production and presentation according to quality standards.
  • Created daily shift schedules for waitstaff according to business needs.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Coordinated catering services for special events such as weddings or corporate functions.
  • Identified needs of customers promptly and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Master of Psychology - Social Sciences

William Rainey Harper College
Palatine, IL
07-2028

Skills

  • Communication
  • Leadership skills
  • Marketing skills
  • Accountability skills
  • Customer service
  • Organizational skills
  • Scheduling and time management
  • Bilingual in Spanish and English

Timeline

Butcher

Whole Foods Market Inc
11.2024 - Current

Team Leader

Portillos
10.2023 - 10.2024

Waitress Supervisor

Las Islas Marias Mariscos
05.2022 - 09.2023

Master of Psychology - Social Sciences

William Rainey Harper College

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Daniel Oliva