Daniel O'Loughlin
Lake Elmo,MN
Summary
Experienced Crew Trainer with 3 years of experience. Focused on ensuring team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning, and sanitizing procedures.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Prioritizes creating a safe, inclusive environment for all team members.
Overview
4
4
years of professional experience
Work History
Crew Trainer
Potbelly Sandwich Shop
11.2020 - 08.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Crew Team Member
Culver's Restaurant
05.2019 - 01.2020
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Stillwater Area High School
Stillwater06.2023
Skills
- Work Coordination
- Team Leadership
- Restaurant Operation
- Food Assembly
- Training
- Suggestive Selling
- Workplace Safety
- Station Preparation
- Cash Register Operations
- Kitchen Sanitation
- Multi-Tasking Skill
- Business Transactions
- Food Safety
- Product Knowledge
- Cash Handling
Additional Information
- Self-taught musician who plays guitar and keyboard
- Creative spirit that values individuality
- Fosters a working environment that is inclusive for everyone to have a sense of belonging
- Loves snowboarding and skateboarding
- Participated in cross-country and Nordic skiing in high school
Timeline
Crew Trainer
Potbelly Sandwich Shop
11.2020 - 08.2023
Crew Team Member
Culver's Restaurant
05.2019 - 01.2020
High School Diploma -
Stillwater Area High School