Daniel OMara

Freezer, Cooler & Deli Stocker Associate / Personal Shopper – Sam’s Club

• Maintained high standards of food quality and safety by monitoring temperatures, verifying expiration dates, and removing unsellable products in compliance with company and health regulations.
• Stocked and rotated merchandise efficiently, ensuring accurate labeling, pricing, and attractive product displays to maximize sales.
• Operated and sanitized equipment according to food handling and cold chain procedures, keeping freezer, cooler, and deli areas clean and member-ready.
• Delivered exceptional member service by greeting customers, identifying needs, and assisting with purchasing decisions, including providing deli products and resolving concerns promptly.
• Accurately fulfilled Fax ’n Pull and Click ’n Pull orders by reviewing requests, pulling and scanning items, wrapping/palletizing, and ensuring timely, error-free delivery.
• Maintained compliance with all safety standards through regular safety sweeps, proper equipment handling, and prompt reporting of hazards to management.
• Processed returns, claims, and damaged goods per company policy, completing required documentation, audits, and logs with accuracy.
• Collaborated with team members and management to meet priorities, adapt to operational changes, and consistently exceed performance expectations.

• Made orders by slicing, weighing, packaging and pricing meats and cheeses.
• Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
• Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
• Stored perishable food items in freezer or refrigerator to protect food from spoilage.
• Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
• Checked signage and pricing to verify accurate displays on counters and in cases.
• Cleaned utensils, dishes and glasses for customer use.
• Followed recipes and customer requests to prepare high-quality, delicious meals.
• Updated displays, cases and other customer-facing areas to increase sales of special items.
• Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
• Organized ingredients and restocked supplies to prepare for busy periods.
• Cross-trained in other kitchen positions to support team and meet customer needs.
• Received new inventory and rotated stock by dates to keep items fresh and usable.
• Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
• Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
• Communicated effectively with deli counter customers to answer questions and make recommendations.

• Inspected completed work to assess quality and identify skill or ability issues.
• Coordinated efficient maintenance schedules to keep systems running at peak levels.
• Established and enforced clear safety policies to protect workers from injury.
• Monitored employee work levels and optimized performance with strategic approaches.
• Defined strategies and created a plan to achieve ambitious operational objectives.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Exceeded customer satisfaction by finding creative solutions to problems.

• Operated production machinery, managed raw materials, and recorded production data in daily logs.
• Recognized defective material and reported issues to management to facilitate prompt resolution.
• Improved efficiency and productivity by eliminating waste and production constraints.
• Recommended process improvements to enhance operational safety and efficiency.
• Monitored processes to avoid overloading and keep machinery functioning properly.
• Carefully replaced machine molds and cutting surfaces.
• Inspected quality of finished products, making minor repairs to meet project expectations.
• Boxed, labeled and moved items to keep production lines moving swiftly.
• Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
• Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.