Daniel Ortolan De Souza
Eugene,OR
Summary
Proactive and multilingual person, adept at fostering customer loyalty through exceptional service and creating a positive environment. Excelled in demonstrating a strong team spirit and organizational skills. Mastered early morning shifts, ensuring seamless operations and contributing significantly to team success. Ready to learn and grow no matter the difficulty of the task/problem.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks, Barista
11.2021 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Stayed motivated and committed to opening the store at early hours.
- Managed store alone at early hours, both drive thru and in store.
Education
Bachelor of Science - Business Administration
University of Oregon
Eugene, OR06.2026
Skills
- Friendly and outgoing
- Fluent in Portuguese, English and learning Spanish
- Positive Mindset
- Team Player
- Cash Handling
- Opening duties
- Inventory Management
- Exceptional customer service
- Adaptive and creative
- Organized
Sports
Absolutely fanatic about many sports and played just about every sport I know. My favorites are Soccer and Formula 1. Always getting involved and learning a new sport whenever I can.
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Barista
Starbucks, Barista
11.2021 - 09.2022
Bachelor of Science - Business Administration
University of Oregon