Daniel Padgett
Kannapolis,NC
Summary
Hardworking individual with extensive background operating heavy duty machinery on a diverse range of projects. Proactive team player troubleshoots issues with machinery and equipment to promote longevity of use and precisely manipulates controls and levers to navigate and operate machinery. Committed to maintaining service standards.
Overview
6
6
years of professional experience
Work History
Lead Forklift Operator
Prime Beverage
03.2023 - Current
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Communicated with floor managers to determine merchandise placement.
- Removed orders from storage, wrapped, and staged for shipments.
Customer Support Specialist
Home Depot Corporate
01.2022 - 03.2023
- Responded to telephone inquiries and complaints following standard operating procedures
- Delivered personalized customer service relating to questions and promptly resolved complex problems on customer accounts
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Updated and maintained a database with accurate customer information and notated key points in the call
- Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues
- Maintained accurate and complete billing system and process
- Collaborated with business partners to resolve, improve and implement solutions
- Resolved customer inquiries regarding billing, charges, and payments
- Developed and implemented effective billing processes to improve accuracy and efficiency.
Lead Billing Specialist
Spectrum
06.2020 - 01.2022
- Planned and implemented improvements to internal and external systems and processes
- Supervised activities of workers engaged in receiving, storing, and shipping products and materials
- Organized, and manage work of staff to ensure that work was accomplished in manner consistent with organizational requirements.
Facility Inventory Manager
Coca-Cola
02.2018 - 06.2020
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Tracked production and quality control systems to proactively identify deficiencies.
Education
High School Diploma -
James Madison Online
05.2017
Skills
- Account Management
- Order Fulfillment
- Customer Service Excellence
- Customer Relations
- Quality Assurance
- Payment Processing
- Staging and Sorting
- Safety Awareness
- Shipping and Receiving
Timeline
Lead Forklift Operator
Prime Beverage
03.2023 - Current
Customer Support Specialist
Home Depot Corporate
01.2022 - 03.2023
Lead Billing Specialist
Spectrum
06.2020 - 01.2022
Facility Inventory Manager
Coca-Cola
02.2018 - 06.2020
High School Diploma -
James Madison Online
Similar Profiles
Cederick KnoxCederick Knox
Machine Operator at Prime BeverageMachine Operator at Prime Beverage
Osmany AlvarezOsmany Alvarez
Packer at Prime BeveragePacker at Prime Beverage
Reese BowersReese Bowers
Forklift Operator at Prime BeverageForklift Operator at Prime Beverage