Daniel Pagano
Forklift operator/Tile flooring sales
Surprise,AZ
Summary
Dedicated and hardworking professional with extensive experience in warehouse operations, forklift operation, commercial driving, and customer service. Expertise in inventory management and safe material handling ensures efficient delivery operations while prioritizing safety and accuracy. Proven ability to support team objectives, manage time effectively, and consistently deliver exceptional service in fast-paced environments. Committed to contributing positively to organizational success through reliability and a strong work ethic.
Overview
23
23
years of professional experience
Work History
Delivery Driver
DoorDash
03.2024 - 01.2026
- Maintained accurate records of mileage, fuel usage, and delivery instructions
- Loaded and unloaded vehicles efficiently while ensuring safe handling of packages
- Planned and followed the most efficient routes to meet delivery schedules
- Communicated effectively with dispatch to confirm destinations and report any issues
- Provided strong customer service by ensuring timely deliveries and positive customer interactions
Driver
Uber
09.2016 - 03.2024
- Managed time and routes efficiently to meet customer demands and ensure high levels of satisfaction
- Performed basic vehicle maintenance and minor repairs to maintain safety and performance
- Collaborated with dispatch personnel to report issues and receive real-time instructions
- Communicated clearly with passengers to understand needs and provide accurate updates on routes and travel times
- Delivered strong customer service by addressing questions, resolving concerns, and ensuring a positive travel experience
Forklift Operator/Truck Driver
Conway Freight
04.2011 - 09.2016
- Loaded and unloaded freight using forklifts and pallet jacks in a fast-paced warehouse environment
- Operated RF scanners to accurately track freight movement in and out of trailers
- Secured freight inside trailers to prevent damage, ensuring proper load balance and safety compliance
- Maintained a clean, organized, and hazard-free workspace in line with company safety standards
- Followed all company policies, OSHA regulations, and safe work practices consistently
- Performed routine equipment inspections to ensure safe and efficient operation
- Assisted with deliveries by operating 18-wheeler commercial trucks
- Contributed to team productivity by demonstrating reliability, attention to detail, and strong work ethic
Forklift Operator/Warehouse Worker
Walmart
05.2007 - 04.2011
- Customer Service & Customer Support
- Inventory Management & Stocking
- Pallet Jack & Forklift Operation
- Warehouse Organization
- Strong Communication Skills
- Active Listening
- Team Collaboration
- Reliability & Time Management
- Safety Awareness
Forklift Operator/Sales Associate
Home Depot
08.2002 - 05.2007
- Provided expert guidance to customers in tile and marble flooring, leveraging 15+ years of hands-on installation experience
- Assisted customers in planning and purchasing complete flooring projects, including materials, tools, and accessories
- Demonstrated installation techniques and educated DIY customers on best practices for tile and marble projects
- Delivered exceptional customer service by identifying needs, recommending tailored solutions, and building customer confidence
- Maintained clean, organized, and fully stocked shelves to ensure a safe and efficient shopping environment
- Collaborated with team members to support sales goals and maintain smooth department operations
- Built strong customer relationships through product knowledge, professionalism, and clear project guidance from start to finish
- Operated forklifts to safely transport and stock heavy materials
Education
GED -
Volunteer Literacy of Maricopa
Phoenix, AZ04-2012
Skills
- Forklift Operation & Material Handling (including loading and unloading)
- Warehouse Operations (shipping, receiving, inventory control)
- Commercial Driving & Route Management (valid driver’s license)
- Safety Compliance & Hazard Awareness
- Customer Service & Sales Support
- Strong Communication & Team Collaboration
- Time Management, Reliability & Dependability
- Attention to Detail & Accuracy
- Problem-Solving & Adaptability
- Positive Attitude & Work Ethic
Timeline
Delivery Driver
DoorDash
03.2024 - 01.2026
Driver
Uber
09.2016 - 03.2024
Forklift Operator/Truck Driver
Conway Freight
04.2011 - 09.2016
Forklift Operator/Warehouse Worker
Walmart
05.2007 - 04.2011
Forklift Operator/Sales Associate
Home Depot
08.2002 - 05.2007
GED -
Volunteer Literacy of Maricopa