Daniel Paniagua
Zion
Summary
Up and coming area supervisor driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated several years in the field as an Outstanding General Manager. Dedicated to streamlining operations and maximizing team performance.
Hardworking area supervisor with a proven track record of leadership in overseeing multiple locations. Skilled in managing teams, optimizing operations, and ensuring adherence to company standards. Strong communication, problem-solving, and decision-making abilities, with a focus on driving performance and achieving objectives across assigned areas.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Area Supervisor
McDonlads BFR
South Elgin
12.2021 - Current
- Supervised daily operations to ensure compliance with company standards.
- Trained staff on customer service techniques and operational procedures.
- Managed inventory levels and coordinated restocking schedules effectively.
- Review Inventories Weekly and Monthly to reach targets.
- Review Sales and projections weekly
- Conducted regular inspections to maintain cleanliness and safety standards.
- Resolved customer complaints promptly to enhance guest satisfaction efforts.
- Monitored employee performance, providing feedback and coaching as needed.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
General Manager Mcdonlads
Mcdonalds (Brian Consolo)
Buffalo Grove
03.2012 - 12.2021
- Managed daily operations and ensured compliance with brand standards.
- Trained and developed staff to enhance service quality.
- Implemented inventory control measures to reduce waste.
- Oversaw food safety and sanitation practices in the kitchen.
- Coordinated team scheduling to optimize labor efficiency.
- Facilitated communication between management and crew members for smooth operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
Education
Joliet Central
Joliet, ILSkills
- Inventory management
- Staff training
- Customer service
- Performance monitoring
- Budget management
- Sales reporting
- Communication skills
- Team building
- Profitability optimization
- Reporting skills
- Sales forecasting
- Decision-making
- Goal setting
- Cash handling
Languages
Spanish
Full Professional
Spanish
Professional
Certification
- ServeSafe certified
- OTP 1
- OTP 2
- Hamburger university
Timeline
Area Supervisor
McDonlads BFR
12.2021 - Current
General Manager Mcdonlads
Mcdonalds (Brian Consolo)
03.2012 - 12.2021
Joliet Central