Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Timeline
AdministrativeAssistant

Daniel Papez

Lititz,PA

Summary

Experienced leader and operations manager with a strong record of driving successful improvements in business operations, profitability, and team development. Excels in fast-paced and dynamic environments, ensuring operational accuracy and delivering results for maximum profitability. Adaptable and deadline-driven, able to execute and complete multiple projects in high-stress situations.

Overview

29
29
years of professional experience

Work History

Store Manager

Majik Rent-To-Own
05.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Operations Manager

FedEx Freight Inc.
01.2011 - 10.2022
  • Managed daily operations, including supervising multiple teams and hundreds of members for the largest hub in the FedEx Freight network within the United States.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Supported corporate committee and generated status update reports on strategy and initiative effectiveness while offering corrective actions.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Monitored and directed all aspects of department operations and 15-member Supervisor team and 100 dockworker crew with in production, safety, equipment, performance, quality and records management.

Truck Loader/Picker

High Steel Service Center
05.2008 - 05.2009
  • Loaded Semi and Straight trucks with different types of steel using multiple types of forklifts and overhead crane.
  • Maximized truck space by loading efficiently.
  • Picked, tagged, and packaged orders for delivery.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.

Genral Manager

Lil' Moe's Restaurant And Pub
04.1996 - 01.2005
  • Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Controlled portion sizes and garnishing for optimal cost controls.

Education

Associate of Science - Information Technology

Cmputer Tech Of Fairmont
04.2000

Skills

  • Performance Analysis
  • Effective Under Pressure
  • Logistics management
  • Conflict resolution
  • Warehouse Management
  • Budget management
  • Health and safety compliance
  • Staff development
  • Continuous improvements
  • Employee training
  • Forecasting and scheduling
  • P&L management

Accomplishments

  • Earned the “Bravo Zulu” Award in 2022 for creating a supervisor development program.
  • Awarded stock shares in 2020 for superior leadership performance. This prestigious award is only handed out to 2 individuals per year throughout the entire FedEx Freight network.
  • Earned the “Rising Star” Award in 2024 for outstanding performance in my first year of work with Majik Rent-To-Own.

Education and Training

CPR certification 

Timeline

Store Manager

Majik Rent-To-Own
05.2023 - Current

Operations Manager

FedEx Freight Inc.
01.2011 - 10.2022

Truck Loader/Picker

High Steel Service Center
05.2008 - 05.2009

Genral Manager

Lil' Moe's Restaurant And Pub
04.1996 - 01.2005

Associate of Science - Information Technology

Cmputer Tech Of Fairmont

Similar Profiles

CREATE PROFILE
Daniel Papez