Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Head of Growth Strategy, Chase Pay Over Time
JPMORGAN CHASE & CO.
New York
08.2024 - Current
Executed marketing strategies, achieving 40% improvement in Net Interest Income YTD '25.
Optimized incentive campaigns targeting high-value customers to enhance ROI through cross-department collaboration.
Established robust attribution framework to measure marketing effectiveness and assign value to various entry points.
Drove 30-50% of overall profitability across lending products through strategic marketing initiatives.
Manage internal relationships and develop tailored strategies across card portfolios including Sapphire, Freedom, and co-brand cards including Amazon & Marriott
General Manager, My Chase Loan
JPMORGAN CHASE & CO.
New York
09.2022 - Current
Owned product strategy and daily operations for card-linked personal loan, shaping marketing, risk, pricing, servicing, and fraud initiatives.
Achieved over 20% increase in annual originations by expanding eligibility and optimizing risk.
Conducted initial card lending pricing test, doubling profits through collaboration with pricing, analytics, product, and finance teams.
Managed comprehensive fraud strategy to protect customers while minimizing friction in customer experience.
Regularly briefed senior executives on performance metrics and strategic priorities.
Chief of Staff, Offers & Shopping
JPMorganChase
New York
09.2021 - 08.2022
Directed business operations and strategic planning for Chase’s ad platform valued at over $100M annually.
Prepared strategic updates for JPMorganChase’s Operating Committee and Card C-Suite to align initiatives.
Oversaw budgeting, resource allocation, OKRs, and business case development for various projects.
Enhanced operational efficiency for 80+ cross-functional teams, including product, tech, and marketing.
VP, Digital Product Manager, Chase Offers
JPMORGAN CHASE & CO.
New York
01.2020 - 07.2020
Developed multi-year roadmap utilizing customer insights and business cases.
Drove major UI redesign through collaboration with design, legal, operations, and vendors.
Standardized performance reporting while managing analytics backlog effectively.
Cultivated stakeholder relationships across Consumer Banking, Business Banking, and Private Bank.
Sr. Associate, Office of the CEO, Consumer Banking (CAP, Rotation 2 of 3)
JPMORGAN CHASE & CO.
New York
04.2019 - 01.2020
Designed the agenda and content for the Consumer Banking CEO offsite, cascading the vision to over 60,000 employees
Developed strategy updates and KPIs for the Chairman & CEO and Operating Committee
Sr. Associate, Business Banking Strategy & Business Development (CAP, Rotation 1 of 3)
JPMORGAN CHASE & CO.
New York
08.2018 - 04.2019
Created business case for innovative fintech partnership pilot for Business Banking and Commercial Banking customers, including 5-year P&L to assess pilot economics and overall feasibility
Developed management reporting for pilot and wrote key requirements for robust performance dashboard
Summer Associate, Digital Payments Transformation (Chase Associate Program)
JPMORGAN CHASE & CO.
New York
06.2017 - 08.2017
Business Development Representative - Health, Beauty & Wellness
GROUPON
Chicago
02.2015 - 08.2016
Built and managed merchant pipeline, closing high-impact deals in health and wellness category
Operations Supervisor
McMaster-Carr
Elmhurst
09.2012 - 05.2014
Executed daily order fulfillment operations in $1 billion industrial supply distribution center with 35 employees, processing over 3,000 orders daily.
Planned and allocated human resources to meet operational demands and maximize efficiency.
Evaluated operational status against daily objectives and communicated results to stakeholders.
Managed performance and career development for a team of 18 employees, enhancing skills and productivity.
Investment Banking Analyst, Financial Institutions Group
UBS INVESTMENT BANK
New York
07.2010 - 06.2012
Managed execution of M&A and capital markets transactions for global financial institutions.
Designed valuation models to assess financial opportunities.
Delivered tailored client materials, improving engagement and understanding.
Education
Master of Business Administration - Entrepreneurship, General Management and Strategic Management
THE UNIVERSITY OF CHICAGO BOOTH SCHOOL OF BUSINESS
Chicago, IL
06.2018
Bachelor of Arts - History & Africana Studies
UNIVERSITY OF PENNSYLVANIA
Philadelphia, PA
05.2010
Timeline
Head of Growth Strategy, Chase Pay Over Time
JPMORGAN CHASE & CO.
08.2024 - Current
General Manager, My Chase Loan
JPMORGAN CHASE & CO.
09.2022 - Current
Chief of Staff, Offers & Shopping
JPMorganChase
09.2021 - 08.2022
VP, Digital Product Manager, Chase Offers
JPMORGAN CHASE & CO.
01.2020 - 07.2020
Sr. Associate, Office of the CEO, Consumer Banking (CAP, Rotation 2 of 3)
JPMORGAN CHASE & CO.
04.2019 - 01.2020
Sr. Associate, Business Banking Strategy & Business Development (CAP, Rotation 1 of 3)
JPMORGAN CHASE & CO.
08.2018 - 04.2019
Summer Associate, Digital Payments Transformation (Chase Associate Program)
JPMORGAN CHASE & CO.
06.2017 - 08.2017
Business Development Representative - Health, Beauty & Wellness
GROUPON
02.2015 - 08.2016
Operations Supervisor
McMaster-Carr
09.2012 - 05.2014
Investment Banking Analyst, Financial Institutions Group
UBS INVESTMENT BANK
07.2010 - 06.2012
Master of Business Administration - Entrepreneurship, General Management and Strategic Management
THE UNIVERSITY OF CHICAGO BOOTH SCHOOL OF BUSINESS