Daniel Perez
Santa Teresa,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, exceptional time management skills, and excellent networking skills.
Overview
17
17
years of professional experience
Work History
Engineer I
Charter Communications
El Paso, TX
03.2024 - Current
- Working on projects / systems / issues of moderate to medium complexity surrounding network planning, configuration and optimization.
- Monitored projects from start to finish, ensuring that all deadlines were met.
- Coordinated with external vendors and suppliers as needed, helping them understand their role in a given project's success.
- Implementing and properly documenting all required Charter Engineering and FCC mandated PoP testing.
- Maintaining required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements.
Enterprise Technician
Charter Communications
El Paso, Texas
07.2022 - 03.2024
- Perform post installation testing of optical circuits.
- Provide field support & implement large multi-site projects to simplify the customer's experience, working in alignment with SDMs.
- Test and repair network hardware for internal services within Charter facilities.
- Configure edge devices using a laptop for optical installations.
- Test network connectivity post construction.
Business Class Technician
Charter Communications
El Paso, Texas
06.2018 - 07.2022
- Survey, install, and maintain Wi-Fi Network products within small and medium business accounts to include routers, gateway servers, Ethernet switches and wireless access points.
- Survey and install Pro:idiom at major facilities, e.g., hotels, and hospitals.
- Script CPE for static IP address.
- Supervisors most entrusted technician for major projects, and complex installs and issues.
- Upon supervisor's request, lead team in the absence of my supervisor.
Field Technician
Charter Communications
El Paso, Texas
05.2013 - 06.2018
- Make sound decisions on the go as job is very independent.
- Navigate technology and understand customer’s concerns.
- Find resourceful ways of investigating and resolving issues.
- Work both inside and out, travel to customer sites to inspect equipment, discuss their concerns, independently diagnose service issues, and construct innovative solutions.
- Handle installations and disconnects, configure systems to standard, educate users about company products/equipment, and juggle scheduling demands.
- Access customer documents and records to identify any faults or mistakes needing corrections.
Detention Officer
Doyon Akal
El Paso, Texas
01.2012 - 02.2013
- Perform duties related to the detention, processing, safeguarding, security, escort and transport of detainees as required in the contract.
- Exercise surveillance and control over detainees, and maintains order and discipline.
- Provide supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Provide care, custody and control of detainees.
- Exercise independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
- Supervise inmates during day-to-day activities.
HIMAR Operator (E-4)
United States Marine Corps
El Paso, Texas
07.2007 - 07.2012
- Move, emplace, operate, protect, and maintain equipment which acquires targets; provides, relates, and evaluates gun and target survey information, meteorological data, weapon system performance; and integrating these factors into orders and communicating these orders to the firing battery.
- Upon branch wide adaption of HIMARS (rocket system) learn and train other Marines across my unit on how to use and care for new HIMARS artillery system.
- As launcher chief, lead two other Marines in all aspects of duty to include preventative maintenance, fire drills, and live fire missions.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UTSome College (No Degree) - Broadband Technology And Communications
Arapahoe Community College
Littleton, COEarly graduate (3 year) -
Canutillo High School
Skills
- Cultural Sensitivity
- Strong Work Ethic
- Works Well Under Pressure
- Team Collaboration
- Strategic Planning
- Public Speaking
- Research
Training
- LEAD Program Graduate, 2024
- Troubleshooting Advanced Services, NCTI, 2022
- Principles of Sales Course, NCTI, 2019
- PC Applications Course, NCTI, 2019
- Business Writing Course, NCTI, 2018
- Time Management Course, NCTI, 2018
- Marine Corps Leadership Course, JST, 2009
- Marine Corps Counseling Course, JST, 2009
Timeline
Engineer I
Charter Communications
03.2024 - Current
Enterprise Technician
Charter Communications
07.2022 - 03.2024
Business Class Technician
Charter Communications
06.2018 - 07.2022
Field Technician
Charter Communications
05.2013 - 06.2018
Detention Officer
Doyon Akal
01.2012 - 02.2013
HIMAR Operator (E-4)
United States Marine Corps
07.2007 - 07.2012
Bachelor of Arts - Elementary Education
Western Governors University
Some College (No Degree) - Broadband Technology And Communications
Arapahoe Community College
Early graduate (3 year) -
Canutillo High School