Summary
Overview
Work History
Education
Skills
Timeline
Generic
DANIEL PEREZ

DANIEL PEREZ

Midvale,UT

Summary

I am a kind person who enjoys helping others, I learn quickly and I love working as a team. And above all I am a punctual and responsible person.

Overview

11
11
years of professional experience

Work History

Warehouse Supervisor

Standard Plumbing Supply - Sandy Utah
10.2022 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile weekly inventory.
  • Forklift Certification and training new employees
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.

Monitoring Officer

Scotiabank
01.2019 - 09.2022
  • Checked and verified photo identification prior to granting facility access.
  • Permitted entry with escort for approved persons into secure locations.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.

Operations Officer

VFS Global Services
07.2016 - 04.2018
  • Company Overview: operations officer at the American embassy visa center, and biometric data processor (809-567-2170)
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Implemented processes that simplified procedures and reduced average processing time.

Call Center Representative

Alorica
01.2015 - 06.2016


  • Handled escalated calls professionally while maintaining composure under pressure from distressed or dissatisfied customers.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries, complaints, and issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

No Degree - HVAC

Salt Lake Community College
Salt Lake City, UT
08-2027

No Degree - Business Administration

Apec University
Santo Domingo, Dominican Republic
02-2018

High School Diploma -

Liceo Técnico Gastón Fernando Designe
Constanza, Dominican Republic
01-2012

Skills

  • Skilled in bilingual communication
  • Typing/Computer Skills
  • Forklift operation certification
  • Valid driver's license

Timeline

Warehouse Supervisor

Standard Plumbing Supply - Sandy Utah
10.2022 - Current

Monitoring Officer

Scotiabank
01.2019 - 09.2022

Operations Officer

VFS Global Services
07.2016 - 04.2018

Call Center Representative

Alorica
01.2015 - 06.2016

No Degree - HVAC

Salt Lake Community College

No Degree - Business Administration

Apec University

High School Diploma -

Liceo Técnico Gastón Fernando Designe