Daniel Pierce
Tinley Park,Illinois
Summary
With a proven track record at Advocate Aurora Health, I excel in healthcare leadership and sleep technology, enhancing physician relations and patient care. Spearheaded a project reducing expenses by 12% and led a seamless transition to remote work during COVID-19, showcasing my ability to drive change and foster strong team relationships.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Educator
Advocate Aurora Health
Tinley Park, USA
03.2022 - Current
- Education and training of Advanced Practice Nurses, other Clinicians and patients
- Development of clinical workflow, therapy algorithm, monitoring of patient compliance
- Train/educate polysomnographic technologists, perform competency testing of sleep techs, and continuing education presentations at Advocate internal seminars
- Activation of Inspire therapy implant post-surgery, review and analyze Inspire therapy compliance reports
- Assist in activation of Respicardia Remede device
- Troubleshooting advanced technological problems with therapy devices, diagnostic equipment, and ancillary equipment
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options
- Physician relations with over 30 physicians that were both independent and employed
Regional Manager
Advocate Aurora Health
Tinley Park, USA
07.2013 - 03.2022
- Strengthen team through team building activities and careful cultivation
- Direct, supervise and evaluate work activities of medical, clinical, technical, clerical, and other personnel
- Maintain communication between governing boards, medical staff, and department heads by attending meetings and coordinating interdepartmental functioning
- Review and analyze facility activities and data to aid planning and revenue and risk management and to improve service utilization
- Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, clinical and physical plant staff
- Direct or conduct recruitment, hiring and training of personnel
- Establish work schedules and assignments for staff, according to workload, space and equipment availability
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options
- Top decile performance in employee engagement as measured by Press Ganey when compared both to organization and national benchmarks
- Lead project to consolidate staff from 5 sites to central hub and reduced expenses by 12%
- Lead system project to move all team members to work from home during COVID 19 pandemic
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care
- Physician relations with over 30 physicians that were both independent and employed
Polysomnographic Technologist
Advocate Aurora Health
Tinley Park, USA
07.2011 - 07.2013
- Set up, clean, and maintain sleep laboratory equipment
- Provide technical information about sleep test results to physicians, family members, or researchers
- Complete nocturnal polysomnographic studies
- Acquire and score sleep study tracings utilizing Nihon Kohden and Alice 5 and 6 platforms
- Troubleshoot equipment including patient probes, acquisition PC's, and network closet connections
- Developed strong relationships with team members
Polysomnographic Technologist
Center for Sleep Medicine
Orland Park, USA
09.2009 - 10.2011
- Set up, clean, and maintain sleep laboratory equipment
- Provide technical information about sleep test results to physicians, family members, or researchers
- Complete nocturnal polysomnographic studies
- Acquire and score sleep study tracings utilizing Nihon Kohden and Alice 5 and 6 platforms
- Troubleshoot equipment including patient probes, acquisition PC's, and network closet connections
- Developed strong relationships with team members
Manager
Bedding Experts
Oak Lawn, USA
04.2008 - 09.2009
- Resolve customer complaints regarding sales and service
- Determine price schedules and discount rates
- Review operational records and reports to project sales and determine profitability
- Monitor customer preferences to determine focus of sales efforts
- Direct sales to customers on daily basis
- 2nd highest sales company wide for new staff member at $753,000 in my first year
Manager
CD One Price Cleaners
07.2006 - 04.2008
- Manager of largest full-service dry-cleaning facility in the Midwest
- Responsibilities included management of both dry clean production as well as customer service
- Dry clean production required service and care of dry clean machinery as well as employee motivation in the most inhospitable of environments
- Time management was key
- Labor loss calculated to the dollar and addressed accordingly
- Responsible for ten thousand dollars of dry clean supplies
- Customer service portion consisted of management of 25 customer service representatives
- Solving all customer issues
- Facilitation of worker friendly environment
- Responsible for safe and upwards of seven thousand dollars cash every day
- Training of all new employees and performance improvement of current employees
- Addressed employee problems which include; interpersonal issues, productivity deficiencies, complaints, and workplace environment
Head Instructor/Manager
Joon H Lee's Tae Kwon Do Academy
Oak Lawn, USA
08.2003 - 07.2006
- In charge of new student admissions, program sales, and instruction of all classes
- Knowledge of full curriculum from white belt to black belt
- Also, setup exhibitions at public forums
- Managed schedule of all assistant instructors as well as performance assessments
- Training of all instructors and students
- Trained in both adult and child education strategies from Grand Master
Education
MBA - Healthcare
University of St Francis
Joliet, Illinois05.2020
Bachelor of Arts - Healthcare Leadership
University of St Francis
Joliet, Illinois05.2017
Skills
- Physician relations
- Sales
- Relationship building
- Healthcare Leadership
- Health Information Technology
- Sleep Technology
- Ethics and professionalism
- Clinical expertise
- Evidence-based practice
- Mentoring and coaching
- Hands-on clinical instruction
- Patient care oversight
Affiliations
- 20 Years of martial arts practice and discipline.
- Graduated magna cum laude from graduate school.
Certification
- CCSH - Cerified in Clinical Sleep Health since 2019
- RPSGT - Registered Polysomnographic Technologist since 2011
References
References available upon request.
Timeline
Clinical Educator
Advocate Aurora Health
03.2022 - Current
Regional Manager
Advocate Aurora Health
07.2013 - 03.2022
Polysomnographic Technologist
Advocate Aurora Health
07.2011 - 07.2013
Polysomnographic Technologist
Center for Sleep Medicine
09.2009 - 10.2011
Manager
Bedding Experts
04.2008 - 09.2009
Manager
CD One Price Cleaners
07.2006 - 04.2008
Head Instructor/Manager
Joon H Lee's Tae Kwon Do Academy
08.2003 - 07.2006
MBA - Healthcare
University of St Francis
Bachelor of Arts - Healthcare Leadership
University of St Francis
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