Daniel Pierson
Littleton,CO
Summary
Dynamic professional with extensive experience in management and customer service, notably as General Manager at Domino's Pizza. Proven track record in effective leadership and team management, enhancing customer satisfaction through strategic problem resolution and policy enforcement. Skilled in inventory management and fostering a collaborative work environment, driving continuous improvement and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Shift Manager/Key Holder
Taco Bell
04.2025 - 07.2025
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets, leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Laborer
People Ready Temp Agency
2023 - 2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Contributed to the successful completion of projects by following instructions from supervisors and adapting to changing priorities.
General Manager
Dominos's Pizza
02.2023 - 09.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Owner
Decks and Property Clean up
2020 - 2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Shift Manager/Key Holder
Taco Bell
03.2018 - 09.2020
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
- Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
- Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
- Ensured compliance with all company standards as well as local health and safety regulations during each shift.
Property Manager
Hildreth Lighthouse Campgrounds and Properties
05.2011 - 01.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Education
High School Diploma -
Lord High School
Woodburn, OR06-2002
Associate of Applied Science - Engineering
Lane Community College
Eugene, ORBachelor of Science - Architectural Engineering
Metropolitain State University
Denver, CO01-2029
Skills
- Store maintenance
- Effective leadership
- Employee motivation
- Team management
- Scheduling proficiency
- Policy enforcement
- Health and safety
- Customer service
- Inventory management
- Teamwork and collaboration
- Staff training
- Computer proficiency
- Delegation and supervision
- Basic mathematics
- Continuous improvement
- Risk management
Timeline
Shift Manager/Key Holder
Taco Bell
04.2025 - 07.2025
General Manager
Dominos's Pizza
02.2023 - 09.2023
Shift Manager/Key Holder
Taco Bell
03.2018 - 09.2020
Property Manager
Hildreth Lighthouse Campgrounds and Properties
05.2011 - 01.2016
Laborer
People Ready Temp Agency
2023 - 2025
Owner
Decks and Property Clean up
2020 - 2023
High School Diploma -
Lord High School
Associate of Applied Science - Engineering
Lane Community College
Bachelor of Science - Architectural Engineering
Metropolitain State University
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