Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Pinkerton

Madisonville,Kentucky

Summary

Results-driven sales professional and accomplished operations director with a strong background in the manufacturing industry. Throughout my career, I have excelled in various roles, including sales, quality engineering, process engineering, and lean manufacturing engineering with GE Aviation. My expertise lies in driving sales growth, optimizing operations, and implementing lean principles to achieve operational excellence.

In my sales roles, I have consistently exceeded targets and built long-lasting relationships with clients. Leveraging my strong communication and negotiation skills, I have successfully identified and capitalized on new market opportunities, resulting in substantial revenue increases. With a customer-centric approach, I have earned a reputation for delivering exceptional service and maintaining high levels of client satisfaction.

As the director of operations for a global company, I oversaw cross-functional teams, successfully streamlining processes, reducing costs, and improving operational efficiency. By implementing strategic initiatives and leveraging my expertise in lean manufacturing, I have achieved significant improvements in productivity and profitability. My green belt certification in lean manufacturing further demonstrates my commitment to continuous improvement and process optimization.

Throughout my tenure as a quality engineer, process engineer, and lean manufacturing engineer at GE Aviation, I honed my technical skills and gained in-depth knowledge of quality control methodologies and process optimization techniques. With a meticulous attention to detail, I have successfully implemented quality management systems, ensuring compliance with industry standards and regulations.

My leadership abilities have been instrumental in driving successful outcomes. I have effectively managed teams, fostering a collaborative work environment that promotes innovation and drives results. By leveraging my strong analytical and problem-solving skills, I have successfully tackled complex challenges, resulting in improved operational efficiency and cost savings.

With a keen eye for emerging trends and a passion for staying updated with industry advancements, I continuously seek out opportunities to leverage innovative technologies and best practices. I thrive in dynamic environments, adapting quickly to changing market conditions and leading organizations towards sustainable growth and success.

In summary, my diverse experience in sales, operations, quality engineering, process engineering, and lean manufacturing, combined with my track record of driving results, positions me as a versatile professional ready to make a significant impact. I am eager to contribute my skills, knowledge, and passion for excellence to drive business growth and deliver exceptional outcomes.

Overview

16
16
years of professional experience

Work History

Sales Associate

Lineage Metallurgical
11.2022 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed relationships with key personnel.
  • Generated new leads through networking and attending industry events.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Director of Operations

Tungco
02.2021 - 11.2022
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Used Lean manufacturing skills to stream line processes and maximize effeciency
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Quality Engineer

GE Aviation
08.2016 - 02.2021
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Coordinated with quality control staff to complete inspections.
  • Supported quality team members during corrective action updates.
  • Used Six Sigma Tools such as the DMAIC process, 5 Whys, 5S System, Value Stream Mapping, FMEA, Kaizen, Poka-Yoke, and Kanban Systems.
  • Blueprint reading, Nx9 Drawing skills

Process Engineer

GE Aviation
04.2010 - 08.2016


  • Reviewed processes, identifying areas requiring improvement.
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Participated in project reviews to enable ongoing status tracking and reporting.
  • Wrote and modified programs for various CNC machines and Fanuc robots.
  • programmed and maintained multiple laser machines and laser drilling processes.

Lean Manufacturing Engineer

GE Aviation
07.2007 - 04.2010
  • Identified appropriate methodology to shorten cycle time and achieve target margins.
  • Developed streamlined manufacturing process, which boosted productivity.
  • Utilized lean manufacturing tools to improve product flow and increase productivity.


Education

Associate of Science - Science

Madisonville Community College
Madisonville, KY

Skills

  • Problem Solving
  • Critical Thinking
  • Flexibility
  • Active Listener
  • Communication
  • Leadership Skills
  • Creativity
  • Building Relationships
  • Connecting with people
  • Working with a team
  • Team Management
  • Computer Skills

Timeline

Sales Associate

Lineage Metallurgical
11.2022 - Current

Director of Operations

Tungco
02.2021 - 11.2022

Quality Engineer

GE Aviation
08.2016 - 02.2021

Process Engineer

GE Aviation
04.2010 - 08.2016

Lean Manufacturing Engineer

GE Aviation
07.2007 - 04.2010

Associate of Science - Science

Madisonville Community College
Daniel Pinkerton