Resolved application service tickets by identifying bugs, updating legacy code, and performing code reviews to ensure quality and maintainability; deployed fixes using version control through Azure DevOps.
Upgraded Google reCAPTCHA from v2 to v3 in a production web application, enhancing security and reducing the risk of bot-based spam.
Designed and developed a custom internal meeting scheduling web application for the CEO and executive directors, approved for testing and review at the end of the internship.
Built a responsive front-end using HTML, CSS, and JavaScript.
Developed a backend API with ASP.NET Core (C#) to connect to a SQL Server database containing board member data.
Implemented functionality to automate meeting notifications via email and SMS, streamlining internal communication.
Created a proof-of-concept REST API using Microsoft Graph technologies to explore service automation for internal processes.
Participated in Agile development practices including daily stand-ups, sprint planning, and peer code reviews to support collaborative delivery cycles.
Used Azure DevOps for source control, work tracking, and deployment coordination.
IT Department Intern
Jacksonville College
08.2022 - 05.2023
Provided technical support to students and staff, troubleshooting hardware and software issues.
Assisted with system maintenance, network troubleshooting, and setting up equipment.
Ensured smooth daily operations and user satisfaction.