Results-oriented Logistics Management Specialist with a proven track record in resolving complex customer issues and enhancing overall customer experiences. Demonstrates a strong commitment to efficiency and organization, complemented by a collaborative, team-oriented approach that prioritizes customer satisfaction and aligns with business objectives. Expertise in coordinating documentation processes and managing payment transactions ensures seamless operations and contributes to sales excellence. Passionate about driving improvements that foster positive outcomes for clients and the organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Logistics Management Specialist
Dept Of Defense
05.2024 - Current
Led the country product team with a portfolio of F-16s test equipment estimated over $102M.
Proactively identified adverse trends and problem areas that involved keen analytical ability, a proactive problem-solving approach, and a commitment to continuous improvement.
Provided hands-on support resulting in improved system stability, and enhanced overall performance avoiding an estimated $2M in potential maintenance costs and downtime.
Meticulously managed assigned Lines of Offer and Acceptance (LOAs) for multiple countries (Qatar, Singapore, Taiwan, Philippines, Ukraine, Peru), providing Total Package Offer (TPO) support to ensure the successful execution of FMS programs.
Provided comprehensive technical support utilizing Integrated Logistics Support (ILS) concepts to ensure FMS-acquired systems/programs were technically, economically, and logistically supportable for partner nations.
Diligently reviewed critical planning, financial, and programming documents to establish solid technical, logistical, and financial requirements, ensuring weapon system life cycle support.
Coordinated program modifications with affected organizations and proactively communicated results to partner nations, fostering strong relationships and ensuring alignment on program objectives.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Tracked orders and notified customers of status or potential delays.
Developed and implemented strategies to reduce costs and improve quality of service.
Coordinated shipments and tracked progress to facilitate timely delivery.
Updated and maintained databases to track shipments and inventory.
Prepared and presented reports to management on logistics performance.
Implemented systems and procedures for accurate data collection and reporting.
Built and established relationships with staff and vendors.
Analyzed customer requirements and provided customized logistics solutions.
Monitored and adjusted inventory levels according to demand.
Monitored performance of logistics operations to identify areas for improvement.
Equipment Specialist
Dept Of Defense
01.2023 - 05.2024
Led and trained equipment specialists in maintaining accuracy, adequacy, modification, classification, review, and currency of the content for technical orders that support assigned systems and/or equipment.
Provided technical and professional test system services by researching, developing, testing, acquiring, fielding, sustaining, and modernizing existing and advanced wartime capabilities.
Communicated orally/in-writing with team members and customers by answering inquiries, which may arise through emails, phone calls, voicemail, or personal contact regarding assigned and unassigned support equipment.
Participated in provisioning conferences for new or existing FMS systems associated with LOR (Letter of Request) and LOA (Letter of Offer and Acceptance) efforts.
Contributed and authored prepublication and post-publication country specific time compliance technical order and time compliance technical order reviews.
Extensive knowledge of laws, procedures, and classifications of maintenance concepts, principles, and practices of specific systems/equipment listed on the equipment list.
Immense knowledge of system design theories and principles, development, acquisition, and maintenance techniques.
Acquisition and allocation experience in manage finances, manpower, materiel, facilities, and services needed to support a program.
Technical expert in analyzing and interpreting engineering drawings, technical manuals, and data.
Managed repairs and vendors to minimize inventory downtime.
Maintained inventory of necessary expendables, parts and supplies.
Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
Subject matter expert on the 16 E-8C JSTARS aircraft valued at $5.9 billion while leading, performing, coordinating, and overseeing maintenance and sustainment activities accomplished on and off aircraft under time and mission constraints.
Planned weekly or monthly work schedules while establishing deadlines and priorities based on established methods and policies.
Participated in the initial planning of current and future work schedules while assigning tasks and project work to personnel.
Instructed subordinates on work procedures and aided on difficult problems that arise.
Interviewed and recommended the selection of personnel to fill vacancies while managing leave of subordinates.
Created formal and informal performance appraisals while setting performance requirements to complete assigned work.
Determined training needs of subordinates and initiated formal/informal corrective actions on conduct or performance problems.
Supervised and trained subordinates on periodic, phase, hourly, preflight, post-flight, thru-flight, calendar, and special inspections that successfully generates combat sorties.
Utilized numerous gauges, meters, measuring devices and other related test equipment to troubleshoot and complete scheduled/unscheduled maintenance on assigned aircraft.
Directly supervised trainees in upgrade training while providing instruction in techniques of repair and maintenance of assigned aircraft to ensure aircraft mission capability and availability.
Responsible for aircraft maintenance forms and records utilizing Integrated Maintenance Data System (IMDS) and other automated forms to complete aircraft data collection.
Performed in-process and final inspection of aircraft and components undergoing repair, overhaul and/or modification to verify and certify by signature adherence to work techniques, procedures and quality standards established by applicable publications.
Coordinated and locates parts and/or suitable sub parts for aircraft repair using automated systems such as JIMIS (Integrated Parts Breakdown) and other innovative solutions.
Provided technical advice with oral and written briefings and reports to senior leadership and maintenance technicians by using strong management skills and maintaining good working relationships.
Technical expert in analyzing and interpreting engineering drawings, technical manuals, and data; by identifying and analyzing complex mechanical difficulties and developing innovative resolutions.
Maintained repair logs to document all corrective and preventive aircraft maintenance.
Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
Lead Vehicle Operations Dispatcher
United States Air Force National Guard
02.2006 - 06.2013
Lead dispatcher/operator for 100 plus vehicles and equipment valued at over $2M, and responsible for parts delivered to the customer and depots valued at over $50M.
Managed numerous vehicles ranging from sedans, buses, tractor trailers, and forklifts.
Inspected safety issues on small, mid-sized, and large vehicles for employee and customer use.
Transported distinguished visitors and dignitaries to multiple locations using proper customs and courtesies.
Organized and distributed over 3 million tons of parts and supplies to organizations around Robins AFB to support the customer and depots.
Designed and implemented continuity manuals for parts distribution for employee use.
Handled confidential and sensitive employee and equipment information on OLVIMS and other automated systems.
Filed, organized, and maintained files for inspections and employee use.
Received numerous awards and medals for superb leadership during challenging circumstances.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Maintained updated and detailed records of calls in physical and electronic database.
Education
Master of Science - Supply Chain Management
Middle Georgia State University
Macon, GA
05.2022
Bachelor of Science - Managerial Sciences
Georgia State University
Atlanta, GA
01.2011
Associate of Science - Business Administration
Perimeter College
Covington, GA
08.2008
Skills
Strategic sourcing
Transportation planning
Distribution management
Logistics analysis
Procurement management
Cost reduction strategies
Supply chain operations
Problem-solving
Efficiency improvement
International shipments
Communication
Decision-making
Certification
Foundational Certified Acquisition Professional - Life Cycle Logistics – (Jan 2025)
Wide Area Workflow (WAWF) Acceptor – (Jan 2025)
DEMIL/Trade Security Controls (Aug 2023)
D043A Master Item Identification (Mar 2023)
Federal Aviation Administration - Airframe & Power Plant Mechanic (A&P) (Jun 2014)
Awards
2021 SNCO Maintenance Professional of the Year, 2021 SNCO Maintenance Professional of the Quarter, Air Force Meritorious Service Medal x2, Air Force Commendation Medal, Air Force Achievement Medal x2, 2013 NCO of the Quarter
Training
Squadron Officer School (SOS) – (June 2025)
ACQ Leadership Challenge Program – (ALCP-2) (Dec 2024)
ACQ Leadership Challenge Program – (ALCP-1) (Feb 2024)
Enlisted Joint Professional Military Education Level II (Jul 2022)
Enlisted Joint Professional Military Education Level I (Mar 2022)