Microsoft Word
Daniel Pringle
Kennesaw,GA
Summary
Proven logistics professional with a track record of enhancing operational efficiency, evidenced by a significant reduction in damaged goods at Old Dominion Freight Line, Inc. Expert in materials handling and warehouse safety, I excel in fast-paced environments, demonstrating exceptional organizational skills and a commitment to excellence. Skilled in shipment tracking and fostering client trust through reliable service.
Hardworking [Type] team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in [Area of expertise].
Overview
11
11
years of professional experience
Work History
Dockworker/Logistics Material Handler
Old Dominion Freight Line, Inc, Averitt Express,
04.2021 - 11.2024
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Utilized various tools and equipment safely, including forklifts, pallet jacks, and hand trucks, resulting in efficient material movement throughout the facility.
- Contributed to a decrease in damaged goods through careful handling and secure packaging practices.
Delivery Service Driver
McKesson
07.2023 - 10.2023
- Participated in ongoing training sessions focused on improving service quality, safety protocols, or new technologies pertinent to the profession.
- Utilized effective time management skills to balance multiple stops, ensuring punctual delivery while meeting customer expectations.
- Handled cash transactions with customers when necessary, reconciling payments at the end of each shift without discrepancies.
- Assisted in training new hires by sharing best practices and providing guidance on company procedures and policies.
- Conducted regular vehicle maintenance checks to minimize downtime due to mechanical issues or breakdowns.
- Increased overall efficiency by actively seeking feedback from customers regarding their experiences with our delivery service.
Drive Away Driver
Norton Transport
02.2022 - 02.2023
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Dockworker/OS&D Clerk
R&L Carriers
04.2021 - 04.2022
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Coordinated closely with supervisors to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Call Center Representative
Insight Global
04.2020 - 04.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Identified upselling opportunities to increase revenue generation.
- Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
Material Handler
FEMA
09.2019 - 09.2020
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Packed items into appropriate containers for shipment.
- Performed cycle counts and inventory control to accurately track product levels.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Dockworker
Estes Forwarding Worldwide
03.2014 - 08.2019
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
Information And Computer Systems
DeVry University
Atlanta, GAInformation And Computer Systems
ITT Technical Institute
Acworth, GAHigh School Diploma -
Mergenthaler Vocational Technical
Baltimore, MD06-1982
Skills
- Warehouse Safety
- Materials Handling
- Loading and unloading
- Safe Equipment Operation
- Shipment Tracking
- Pallet Jack Handling
- Shipping and receiving
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit SharingPaid time offPersonal development programsCompany CultureFlexible work hours4-day work weekSoftware
Outllook
Microsoft Teams
Timeline
Delivery Service Driver
McKesson
07.2023 - 10.2023
Drive Away Driver
Norton Transport
02.2022 - 02.2023
Dockworker/Logistics Material Handler
Old Dominion Freight Line, Inc, Averitt Express,
04.2021 - 11.2024
Dockworker/OS&D Clerk
R&L Carriers
04.2021 - 04.2022
Call Center Representative
Insight Global
04.2020 - 04.2021
Material Handler
FEMA
09.2019 - 09.2020
Dockworker
Estes Forwarding Worldwide
03.2014 - 08.2019
Information And Computer Systems
DeVry University
Information And Computer Systems
ITT Technical Institute
High School Diploma -
Mergenthaler Vocational Technical
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