DANIEL PUGA
Arlington
Summary
Dynamic and adaptable professional with a proven ability to quickly learn and memorize delivery areas, efficiently locate destinations, and articulate the latest product information. Committed to delivering exceptional service and confidently tackling challenging tasks. Recognized as a valuable team player who consistently excels in sales and delivery roles, driving results and enhancing customer satisfaction. Passionate about contributing to team success while maintaining a strong focus on achieving organizational goals.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Dock Forklift Driver
FedEx
Irving, TX
01.2025 - Current
- Operated forklifts to efficiently load and unload freight shipments.
- Ensured compliance with safety regulations during material handling processes.
- Coordinated with team members to streamline warehouse operations and reduce delays.
- Conducted routine inspections of forklift equipment for optimal performance.
- Consistently met or exceeded performance metrics while adhering to workplace safety standards.
- Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
26 Foot Box Truck Driver
Hoffman's
Arlington, TX
04.2023 - 12.2024
- Operate 26-foot box truck with precision, ensuring timely deliveries and customer satisfaction.
- Optimized delivery routes, reducing times and enhancing vehicle efficiency.
- Utilize GPS and logistics software for accurate and efficient deliveries.
- Collaborate with warehouse teams to streamline loading and minimize errors.
- Swiftly resolve delivery challenges, maintaining smooth operations and client trust.
- Executed timely deliveries as a 26-foot box truck driver, ensuring customer satisfaction through reliable service and consistent on-time performance.
- Conducted thorough pre-trip inspections on the vehicle, maintaining safety standards and minimizing breakdowns during operations.
- Executed timely deliveries, ensuring customer satisfaction through reliable service and consistent on-time performance.
Driver Box Truck Big Van
Inflight Catering Dallas
Dallas, TX
12.2017 - 06.2023
- Updated logs to keep management informed, ensuring accurate data on mileage and fuel usage.
- Verified deliveries against instructions, ensuring precise customer service.
- Estimated weights and balance for accurate cargo placement, enhancing safety.
- Delivered stock to designated locations, maintaining high client satisfaction.
- Adapted driving to conditions, achieving consistent safety goals.
Catering Sales Associate
Inflight Catering Dallas
Dallas, TX
12.2017 - 06.2023
- Met sales and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect customer concerns toward positive aspects.
- Resolved all issues quickly and increased customer satisfaction.
- Built and nurtured strong relationships with customers to foster loyalty and increase customer satisfaction.
- Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
Customer Service
Inflight Catering Dallas
Dallas, TX
12.2017 - 06.2023
- Helped customers with their problems by supplying information in accordance with their needs and demands.
- Dealt with customer complaints about products or issues.
- Purchased items from websites.
- Responded quickly to customer inquiries.
- Met with customers in person if necessary.
- Received positive feedback from customers.
- Took phone calls from customers and responded to them.
- Clarified customer complaints to resolve product and service issues.
- Improved ability to communicate with clients.
Dock Worker Forklift Operator
UPS
Arlington, TX
06.2015 - 12.2017
Dock Worker Forklift Driver
Adecco Warehouse
Arlington, TX
02.2015 - 11.2017
- Reviewed daily production schedules to ensure tasks were prioritized and delegated effectively.
- Arranged loads in the most efficient way possible to maximize work efficiency.
- Kept management up to date on team activities by updating daily logs with production data such as weights, destinations, and delivery times.
- Moved goods between warehouse locations based on shipment and storage requirements.
- Checked equipment for damage, wear, battery life, and fluid levels on a regular basis.
- Worked in a team environment to maintain high levels of productivity.
- Operated lifting devices such as lift beams, swivel hooks, hoists, and forklifts in a safe manner.
Education
Associate Degree -
Tarrant County College District
Arlington, TX01.2015
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Arlington High School
Arlington, TX01.2013
Skills
- Box Truck Operator (Experienced)
- Forklift Operation (Experienced)
- Team Leadership (Experienced)
- Safety Compliance (Experienced)
- Sales (Experienced)
- Project Management (Experienced)
- Inventory Management (Experienced)
- Communication (Experienced)
- Problem Solving (Experienced)
- Route Planning (Experienced)
- Customer Service (Experienced)
LANGUAGES
English (Native)
Spanish (Native)
Timeline
Dock Forklift Driver
FedEx
01.2025 - Current
26 Foot Box Truck Driver
Hoffman's
04.2023 - 12.2024
Driver Box Truck Big Van
Inflight Catering Dallas
12.2017 - 06.2023
Catering Sales Associate
Inflight Catering Dallas
12.2017 - 06.2023
Customer Service
Inflight Catering Dallas
12.2017 - 06.2023
Dock Worker Forklift Operator
UPS
06.2015 - 12.2017
Dock Worker Forklift Driver
Adecco Warehouse
02.2015 - 11.2017
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Arlington High School
Associate Degree -
Tarrant County College District