Daniel Purdie
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Dispatch-Logistics Manager
McLain Transportation
04.2021 - Current
- Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives
- Directing investigations to verify and resolve customer or shipper complaints
- Monitor and report on transportation costs
- Ensure shipping documents are properly filed
- Report maintenance and repair needs for transportation vehicles and equipment
- Research and suggest cost-effective shipping methods
- Conduct regular safety audits on equipment
- Organize training sessions for employees (e.g., proper use of machines and handling of hazardous material)
- Keep organized records of vehicles, schedules and completed orders
- Ensure compliance with company policies and shipping legislation
- Stay up to date with safety regulations
- Track orders using functional systems (TMS software).
Leasing Manager
Cambridge at Southern/ The Scion Group
05.2020 - 04.2021
- Manages all customer interactions on the sales floor, both personally and through directing team members in alignment with company standards
- Escalates customer feedback on sales barriers and implements solutions
- Presents performance results of current sales strategy and provides recommendations, revisions, and augmentations of the strategy in effort to improve Sales and Revenue attainment results
- Responsible for managing marketing budget
- Performs weekly market surveys, manages, and reports on revenue proforma and can accurately report on achievement of revenue targets including overall market rates, gain to lease, loss to lease, concessions, leasing velocity
- Content and administrative processes of the Application, Housing Agreement, Assignment process, Community Policies, utilization of Property Management Software and various Addenda.
Freight Handler
Walmart Distribution Center
08.2018 - 07.2020
- Completes work assignments and priorities
- Complies with company policies, procedures, and standards of ethics and integrity
- Ensures efficiency of freight processing
- Ensures freight quality and integrity
- Maintains a safe work area
- Manages freight
- Performs duties as assigned.
Sales/Credit Assistant Manager
Rent-A-Center
08.2017 - 08.2018
- Generate sales and new customers into the store
- Manage sensitive customer information to approve them for new rental agreements
- Remain up to date with all products and services in the store
- Complete monthly inventory reports and market/advertise new weekly sales
- Assist in managing and updating customer's accounts and records
- Verify customer's applications
- Contact customers when they are late on renewal payments
- Use company process in order to accept proper payments
- Practice company collection policies on late and delinquent accounts.
Assistant Manager
Verizon Wireless TCC
12.2016 - 07.2017
- Perform as a role model for all employees in the location
- Develop a team through continuous training
- Achieve personal sales goals as well as assist employees with closing sales and customer service
- Drive sales performance through coaching and training
- Stay up to date on all industry information and technology
- Maintain and enforce all visual, housekeeping, and appearance standards
- Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention
- Conduct employee reviews, meetings, and trainings.
Sales Associate
Belk
03.2013 - 12.2016
- Aiding the customer proactively and without prompt
- Using suggestive selling techniques with all customers
- Meeting or exceeding solicitation goal for Belk credit Rewards program (Reached Gold Status in 2014)
- Meeting or exceeding Clienteling goals, where applicable
- Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
Education
State Of Georgia Insurance License (Life, Accident, Sickness) -
State of Georgia
01.2016
Help Desk Support Certification -
University of Phoenix
03.2015
High School Diploma -
Treutlen County High School
Soperton, GA05.2012
Skills
- Retail Management
- Residential Property Management
- Transportation Management
- Logistics
- Customer Support
- Customer Relationship Management (CRM)
- Technical
- Help Desk Support
- Customer Service
- Sales
- Retail Sales
- Teamwork
- Service / Product Knowledge
- Conflict resolution
- Carrier Negotiations
- Route Optimization
Timeline
Dispatch-Logistics Manager
McLain Transportation
04.2021 - Current
Leasing Manager
Cambridge at Southern/ The Scion Group
05.2020 - 04.2021
Freight Handler
Walmart Distribution Center
08.2018 - 07.2020
Sales/Credit Assistant Manager
Rent-A-Center
08.2017 - 08.2018
Assistant Manager
Verizon Wireless TCC
12.2016 - 07.2017
Sales Associate
Belk
03.2013 - 12.2016
State Of Georgia Insurance License (Life, Accident, Sickness) -
State of Georgia
Help Desk Support Certification -
University of Phoenix
High School Diploma -
Treutlen County High School